Upstart · 21 hours ago
Senior Product Designer, Growth
United States
Full-time
Remote
Senior Level
$162K/yr - $224K/yr
7+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Senior Product Designer on the Growth Design squad, you will shape customer experiences, focusing on user journeys and account management while collaborating with cross-functional teams to drive retention and loyalty.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Create user journeys, wireframes, prototypes, and polished mockups that shape the identity experiences for log in, account creation and management, registration, authentication, and profile creation and management
Lead research and usability studies to understand customer behavior, pain points, and expectations around login, multi-factor authentication, and account management
Partner with product and engineering teams to define profile and account experiences that reduce friction and boost conversion, while balancing strong security and user trust
Design accessible, inclusive, and scalable solutions across both internal tools and customer-facing experiences, keeping regulatory and compliance needs in mind
Build and maintain design artifacts (user flows, personas, interaction specs) that align identity experience strategy across the platform
Use quantitative and qualitative data to validate design decisions and iterate on experiences that improve user confidence and platform adoption
Contribute to a unified design system that supports consistent and secure identity patterns across all Upstart products
Qualification
Required
7+ years of experience designing customer-facing digital products, with a focus on secure user flows or identity-related features (e.g. login, registration, authentication)
Demonstrated expertise designing for both responsive web and native mobile experiences
Strong portfolio demonstrating end-to-end design thinking with attention to both user needs and security requirements
Skilled with Figma and design research tools like Usertesting, Maze, or Lookback
Experience balancing usability and privacy, with a passion for simplifying complex or sensitive user flows
Confident communicator and collaborator, comfortable sharing designs, receiving feedback, and partnering across disciplines including security, compliance, and engineering
Preferred
Experience designing for consumer fintech or other regulated industries
Background in lifecycle design, growth experimentation, or marketplace ecosystems
Demonstrated success designing for engagement, retention, or cross-sell experiences in multi-product environments
Experience working within and contributing to design systems at scale
Deep commitment to accessibility, inclusive design, and ethical user engagement principles
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
Business Wire
2026-01-22
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
Company data provided by crunchbase