Operational Excellence & Occupancy Planning Summer 2026 Internship - Chicago jobs in United States
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JLL · 1 day ago

Operational Excellence & Occupancy Planning Summer 2026 Internship - Chicago

JLL is a leader in workplace solutions, and they are seeking a Summer Intern in Center of Excellence Operations. The intern will gain experience in business intelligence, process optimization, and risk management while supporting various operational functions within the organization.

CommercialReal Estate
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Responsibilities

Compile and analyze operational data from various service lines, create dashboard updates and performance tracking reports, support monthly KPI reporting and client satisfaction metrics, and assist with data quality assessments and trend analysis
Document current state processes and workflows, support process mapping and improvement initiative research, maintain COE knowledge base and best practices library, and assist with lean methodology implementation tracking
Coordinate cross-service line meetings and governance sessions, maintain project timelines and milestone tracking, support initiative communication and stakeholder updates, and manage COE calendar and administrative tasks
Assist with training material development and updates, support employee engagement survey coordination, help organize town halls and leadership communications, and maintain training completion tracking and reporting
Support monthly risk review preparation and documentation, assist with MSA compliance tracking and reporting, help maintain audit documentation and findings follow-up, and support contract deliverable tracking

Qualification

Business IntelligenceData AnalysisProcess OptimizationExcelData VisualizationProcess ImprovementProject CoordinationCommunication SkillsOrganizational Skills

Required

Actively pursuing a bachelor's degree, with 2-3 years completed majoring in Business, Finance, Analytics or Real Estate related disciplines
Strong analytical and Excel skills with excellent communication and organizational abilities
Permanent US Work Authorization Required

Preferred

Experience with data visualization tools (PowerBI, Tableau)
Understanding of process improvement methodologies
Exposure to global account operations and transformation leadership

Company

We’re a leading professional services firm that specializes in real estate and investment management.

Funding

Current Stage
Public Company
Total Funding
$1.59B
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M

Leadership Team

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Christian Ulbrich
Global Chief Executive Officer
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Jones Lang LaSalle
Global CEO, Capital Markets and Member
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Company data provided by crunchbase