Intercare Therapy, Inc. · 10 hours ago
Administrative Behavior Technician
Intercare Therapy, Inc. provides evidence-based behavior therapy services for individuals with autism and related disorders. The Administrative Behavior Technician role involves delivering direct programming interventions to clients while also providing essential administrative support to ensure smooth clinic operations.
Health CareMedical
Responsibilities
Serve as a point of contact for client check-in/check-out at the front desk
Assist with answering phones, handling inquiries, and managing cancellation/reschedule requests
Utilize innovative technologies including Salesforce, CentralReach and Vonage and participate in the evaluation of these systems, giving frequent, productive feedback
Monitor late arrivals and early pick-ups; ensure BI and client sessions are adjusted accordingly
Maintain center cleanliness and readiness through opening/closing routines and room checks
Support scheduling and real-time adjustments to session coverage or room assignments
Track and manage client and staff sign-in sheets to ensure alignment with schedules
Provide spotter coverage for bathroom breaks to ensure continuous supervision
Prepare and organize therapy materials and stimuli as needed
Monitor and escalate minor facilities issues (e.g., broken items, maintenance needs)
Manage staff tablets and other IT equipment for the center and region including tablet charging, inventory, distribution, troubleshooting, and collection
Assist with staff onboarding tasks such as device setup or orientation checklists
Support coordination of staff schedules for front desk and spot-check coverage
Participate in planning and execution of small center events and celebrations
Vendor Support - Facilities Maintenance: Coordinate with facilities maintenance vendors for necessary support and upkeep
Create and maintain staff ID badges for the center or regional team
Provide last-minute or fill-in session coverage in the event of BI absences or cancellations, based on availability and training
An Interventionist provides direct services to individuals with autism disorders, implementing clinical programs for each client under the supervision of a Program Manager and/or Clinical Supervisor
Using the principles of Applied Behavior Analysis, implement each client’s clinical treatment programming and behavior intervention strategies by providing one-on-one direct intervention and therapy services to individuals with autism and related disorders
Maintain punctual, consistent, reliable schedule with clients
Provide autism and ABA education and training to primary caregivers and family members, in their native language as necessary
Produce required administrative and clinical paperwork with accuracy and timeliness
Communicate with caregivers during transitions (e.g., relay relevant notes or updates)
Participate in ongoing training and feedback to support skill development and certification
Provide a consistent and positive experience to clients and families
Qualification
Required
High school diploma required; some college coursework preferred
At least 6 months of experience in an administrative, customer service, or education role
Reliable transportation
Strong communication, time management, and organizational skills
Comfort with multitasking and supporting multiple teams
Positive attitude, professionalism, and a flexible mindset
Must pass DOJ/FBI background check
Must provide proof of TB clearance
Preferred
Experience working with children or individuals with special needs preferred
Benefits
Company Health Insurance, eligible after 30-days
Vacation, sick leave, and paid company holidays
Research and academic opportunities
Professional development and training
401K, eligible after six (6) months