Eversheds Sutherland · 17 hours ago
Head of Legal Managed Services (Konexo US)
Atlanta, GA
Full-time
Hybrid
Director/Executive
$195K/yr - $285K/yr
12+ years expEversheds Sutherland (US) LLP is seeking a Head of Legal Managed Services for Konexo US, aimed at contributing to a dynamic team of legal professionals. The role involves leading the strategy, growth, and delivery of legal managed services, ensuring client satisfaction and operational efficiency while collaborating with various stakeholders.
ConsultingInformation TechnologySmall and Medium Businesses
Responsibilities
Lead the development and growth of Konexo’s legal managed services portfolio, including recurring and large-scale legal delivery programs
Design scalable service offerings with clear scope, pricing models, and delivery frameworks
Oversee delivery of managed services engagements, ensuring quality, efficiency, and client satisfaction
Serve as an executive sponsor for key clients and build and maintain senior-level relationships
Partner with sales, finance, and leadership to support revenue growth, margin management, and forecasting
Embed technology, automation, and AI into managed services delivery in collaboration with Konexo’s innovation teams
Build and lead a high-performing, multidisciplinary team across legal delivery, project management, and operations
Collaborate with other US and Global Konexo team members and Eversheds Sutherland colleagues to bring the best of Konexo to clients
Represent Konexo in the market and at industry events and client forums, sharing insights, helping to build brand awareness and deepen relationships
Qualification
Required
Bachelor's degree required
12+ years in legal services, ALSPs, consulting, or other professional services
Experience in an ALSP, Big 4 legal services, or law-firm-affiliated managed services environment
Experience leading managed services or recurring service delivery programs
Strong background working with corporate legal departments
Experience managing teams and senior‑level client relationships
Familiarity with technology‑enabled legal delivery (automation, AI, workflow tools)
Strong leadership and team‑building skills
Clear, confident communication with senior stakeholders
Ability to design and manage service delivery processes
Comfortable with data, technology, and efficiency improvements
Strong client‑relationship and problem‑solving skills
Ability to manage multiple priorities in a fast‑moving environment
Preferred
Advanced degree is a plus: J.D. or M.B.A. (bar admission not required for this role)
Prior financial oversight or P&L responsibility preferred
Benefits
Comprehensive benefits such as healthcare
Paid time off
Discretionary merit bonuses
Life and disability insurance
Retirement plans
Tailored learning opportunities
Company
Eversheds Sutherland
Eversheds Sutherland provides legal advice and solutions to a global client base ranging from small and mid-sized businesses.
Founded in 2017Bryanston, NA - South Africa, ZAF
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
H
Henry Hahn
CFO
Isak Åkerlund
Chief Financial Officer
Recent News
2025-12-25
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