Innova Solutions · 17 hours ago
Administrative Debt Collector
Wayne, PA
Contract
Onsite
New Grad, Entry Level
$22/hr - $25/hrInnova Solutions is a staffing firm that provides strategic technology and business transformation solutions. They are seeking an Administrative Debt Collector who will manage customer communications regarding invoices and collections, negotiate outstanding balances, and perform various administrative tasks.
Artificial Intelligence (AI)Business Information SystemsCloud Data ServicesConsultingCyber SecurityInformation TechnologyInfrastructureIT ManagementMachine LearningSoftware
Responsibilities
Communicate directly with customers regarding invoices, collections, and account matters
Manage and negotiate with customers to resolve outstanding balances
Handle inbound emails related to collections and administrative tasks
Carry out additional duties as assigned by Management
Pull and distribute invoice copies (3 or more)
Generate and process ad hoc invoices
Retrieve and send contract copies
Submit credit memos (including late/finance charges across multiple pieces and months)
Update and maintain contact information
Perform Salesforce reassignments
Process post-dated R12 payments daily
Provide end-of-lease notices for Account Managers as required
Conduct monthly scrubbing of administrative assignments to confirm accuracy (Admin and C2)
Carry out additional duties as assigned by Management
Qualification
Required
Communicate directly with customers regarding invoices, collections, and account matters
Manage and negotiate with customers to resolve outstanding balances
Handle inbound emails related to collections and administrative tasks
Carry out additional duties as assigned by Management
Pull and distribute invoice copies (3 or more)
Generate and process ad hoc invoices
Retrieve and send contract copies
Submit credit memos (including late/finance charges across multiple pieces and months)
Update and maintain contact information
Perform Salesforce reassignments
Process post-dated R12 payments daily
Provide end-of-lease notices for Account Managers as required
Conduct monthly scrubbing of administrative assignments to confirm accuracy (Admin and C2)
Handle inbound invoice inquiries, assess case details, and conduct outbound customer calls to confirm and clarify the number of invoices involved
Handle anything that the true debt collectors can't handle
Telephone handling delinquent accounts
Work with inbound and outbound Use of multiple systems to Complete administrative tasks
Salesforce inbound emails that require admin attention
Commercial B2B background
Ability to use and navigate Microsoft products is a plus
Preferred
Oracle and dragon tools
Benefits
Medical & pharmacy coverage
Dental/vision insurance
401(k)
Health saving account (HSA)
Flexible spending account (FSA)
Life Insurance
Pet Insurance
Short term and Long term Disability
Accident & Critical illness coverage
Pre-paid legal & ID theft protection
Sick time
Other types of paid leaves (as required by law)
Employee Assistance Program (EAP)
Company
Innova Solutions
Innova Solutions is an IT company that specializes in data analytics, cloud computing, cyber security, and machine learning.
Founded in 1998
10001+ employees
H1B Sponsorship
Innova Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (452)
2024 (399)
2023 (290)
2022 (78)
2021 (36)
2020 (98)
Funding
Current Stage
Late StageTotal Funding
unknown2012-01-01Private Equity
Leadership Team
R
Raj Sardana
Founder and CEO
A
Atul Gambhir
Chief Information & Product Officer
Recent News
2025-12-15
EIN Presswire
2025-08-01
Company data provided by crunchbase