Winston-Salem State University · 15 hours ago
Administrative Support Associate
Winston-Salem, NC
Full-time
Onsite
Mid, Senior Level
$34K/yr - $54K/yr
5+ years expWinston-Salem State University is seeking an Administrative Support Associate for the Office of Institutional Assessment and Research. The role involves providing comprehensive administrative, analytic, and project management support, including data entry, analysis, and coordination of various office activities and events.
EducationHigher EducationUniversities
Responsibilities
Utilize university software to assist with analytics and assessment support
Assist with basic data lookup and entry for assessment and analytic efforts in IAR. Supports and tracks IAR’s priorities, projects and needs, both immediate and long-term (OIAR Calendar)
Writes executive briefings, talking points, and correspondence on a variety of topics in support of the Office of Institutional Assessment and Research
Develops agendas, summaries, and meeting materials for effective meetings, workshops, and internal seminars facilitated by IAR, as necessary
Prepares agendas for IAR internal team meetings, Assessment Committee, and Data Governance Committee and provides a summary of action items from each meeting to attendees and follows up with attendees to ensure action and completion of agreed upon goals
Manage IAR (IT) ticketing system for ad hoc project and data requests
Assists in organizing / coordinating various events hosted by the Office Institutional Assessment and Research to include but not limited to Academic/Administrative Audit Days, Program Reviews, IAR “Office Hours”, etc
Manages IAR calendar and coordinate the full range of logistics including travel, reservations, audio-visual set-up and catering, agendas and documents, daily schedules, etc
Manages the IAR email account, drafting communications and redirecting enquiries as appropriate to internal/external teammates
Manage the IAR phone line
Manage the IAR Website to include updating virtual calendars, data sheets, and all other website changes
Manage IAR Incentives for student success efforts
Act as a point person for the Office of Institutional Assessment and Research, ensuring efficient operations and smooth flow of information both within the Office and with colleagues across the university
Advises, supports, assists, coordinates, and collaborates on initiatives for the Office of Institutional Assessment and Research
Supports IAR-led projects such as retreats, special planning sessions, etc
Assist other members of the IAR team (staff), as needed
Ensures that all concerns and issues brought to the Office of Institutional Assessment and Research are addressed efficiently and professionally while upholding confidentiality
Other duties as assigned
Qualification
Required
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work
Utilize university software to assist with analytics and assessment support
Assist with basic data lookup and entry for assessment and analytic efforts in IAR
Writes executive briefings, talking points, and correspondence on a variety of topics in support of the Office of Institutional Assessment and Research
Develops agendas, summaries, and meeting materials for effective meetings, workshops, and internal seminars facilitated by IAR, as necessary
Prepares agendas for IAR internal team meetings, Assessment Committee, and Data Governance Committee and provides a summary of action items from each meeting to attendees and follows up with attendees to ensure action and completion of agreed upon goals
Manage IAR (IT) ticketing system for ad hoc project and data requests
Assists in organizing / coordinating various events hosted by the Office Institutional Assessment and Research
Manages IAR calendar and coordinate the full range of logistics including travel, reservations, audio-visual set-up and catering, agendas and documents, daily schedules, etc
Manages the IAR email account, drafting communications and redirecting enquiries as appropriate to internal/external teammates
Manage the IAR phone line
Manage the IAR Website to include updating virtual calendars, data sheets, and all other website changes
Manage IAR Incentives for student success efforts
Act as a point person for the Office of Institutional Assessment and Research, ensuring efficient operations and smooth flow of information both within the Office and with colleagues across the university
Ensures that all concerns and issues brought to the Office of Institutional Assessment and Research are addressed efficiently and professionally while upholding confidentiality
Preferred
Five or more years of progressive administrative or office management experience in a university setting
Two or more years of data entry experience
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite
Bachelor's degree or Associate's Degree with equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions
Company
Winston-Salem State University
A constituent institution of the University of North Carolina,is a historically black public research University (HBCU).
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$5.16MKey Investors
CollaboratoryU.S. Department of EducationPNC Foundation
2023-05-01Grant
2022-09-13Grant· $5.16M
2022-02-01Grant
Leadership Team
Terrance K. Martin
Associate Professor of Financial Planning
Recent News
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2025-09-19
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