Mungo Homes · 19 hours ago
Field Sales Manager
Richmond, VA
Full-time
Onsite
Mid, Senior Level
3+ years expMungo Homes is seeking a Field Sales Manager for their team in the Richmond, VA market. This role is responsible for managing the Sales Team, focusing on recruiting, training, and coaching to achieve sales goals and enhance team performance.
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Hiring Manager
Faith Felix
Responsibilities
Accountable for the onboarding, training, individual skill mastery, and assessments of assigned New Home Advisors, to ensure understanding of company practices, policies, procedures, and customer experience standards
Conduct weekly lead conversion coaching calls with all assigned New Home Advisors to strategize on converting more leads and to identify coaching opportunities
Conduct individual weekly coaching and role-playing sessions on sales techniques
Hold weekly one-on-one meetings with each New Home Advisor to evaluate their morale and coach on skills that will enhance overall performance
Maintain an analysis/evaluation of each New Home Advisor’s sales presentation by use of mystery shop reviews and by observing them with live customers. Identify areas of performance in need of improvement
Review New Home Advisor’s use of the CRM software and hold them accountable for the use of the system to its fullest capability for follow-up, meeting completion, data quality, communication, notes, and activity logging
Pursue continuous improvement within the scope of the position to work towards top sales performance, training, and accountability
Coordinate with the Sales Manager in preparation for sales meetings and conduct team training at each meeting
Review AVID survey scores and actively participate in goal setting to achieve company AVID goals
Ensure all models and sales centers are well-merchandised, staffed, and properly maintained
In coordination with the production team leaders, regularly attend community sales and production meetings to ensure meeting effectiveness
Periodically walk market homes with New Home Advisors to ensure we are meeting the Mungo Homes Quality Standards
Review each community Competitive Market Analysis regularly to compare products, study trends, and make appropriate product suggestions. Be aware of pending competitive projects and their potential impacts on Mungo sales and market share
Together with the New Home Advisor, visit competition quarterly to identify competitive strengths or weaknesses
Work with the New Home Advisors in the preparation of their Business Plan Presentations
Lead and direct Sales Team efforts to resolve customer issues/problems and ensure sales goals, releases, closings, and customer satisfaction levels are achieved
Coordinate with the Sales Manager on the internal processes and procedures including, but not limited to model homes, new community setup, model decorating, lot matrices, land development, market home sign-off, etc
Support a high-quality work environment through the embodiment of the Mungo Homes Mission Statement and Core Values
Participate in all assigned company training. Incorporate new training material into future personal training curricula
Occasionally participate in activities outside of work scope to represent and promote the company
Qualification
Required
Bachelor's degree (B.A.) from a four-year college or university
3-5 years of previous sales experience within the residential real estate market
At least 3 years of experience in new home sales
Microsoft Office Suite (Excel, Word, Outlook)
Ability to learn programs (ERP and CRM software)
VA Real Estate License in good standing
VA driver's license in good standing
Company
Mungo Homes
Mungo Homes is a home builder, offering energy-efficient, affordable homes with various floor plans and community amenities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Geoff Shiley
President & COO
Recent News
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