CVS Health · 2 days ago
Analyst, Case Management- Field
Baton Rouge, LA
Full-time
Onsite
Entry, Mid Level
$21.10/hr - $36.78/hr
2+ years expCVS Health is dedicated to building a more connected and compassionate health experience. The Analyst in Case Management will conduct care coordination and support, implementing projects and processes to facilitate appropriate healthcare outcomes for members.
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Responsibilities
Consults with case managers, supervisors, medical directors and/or other health programs using a holistic approach, to overcome barriers to meeting goals and objectives
Presents cases at case conferences to obtain a multidisciplinary review in order to achieve optimal outcomes
Identifies and escalates quality of care issues through established channels
Demonstrates negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs
Delivers influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health
Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
Assists in encouraging members to actively participate with their provider in healthcare decision-making
Conducts comprehensive evaluations of referred members’ needs/eligibility using care management tools and recommends an approach to case resolution
Qualification
Required
Demonstrated attention to detail
Ability to travel up to 50% of time
Ability to interface with customers/clients
2+ years' experience in behavioral health, social services or appropriate related field equivalent to program focus
2+ years' experience with adult and/or adolescent populations
Must reside in Louisiana
Bachelors Degree
Preferred
Medicaid experience
Waiver experience
Crisis intervention skills
Managed care/utilization review experience
Familiarity with QuickBase
Case management and discharge planning experience
Demonstrated proficiency with personal computer, keyboard navigation, and mouse
Familiarity and proficiency with MS Office Suite applications including MS Teams, Outlook, Word, Excel, and SharePoint
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
The Journal Record
2026-01-23
2026-01-23
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