Ohio Department of Job and Family Services · 1 day ago
Endpoint Support Tech (Infrastructure Specialist 2)
Ohio, United States
Full-time
Onsite
Mid Level
$36/hr - $54/hr
4+ years expThe Ohio Department of Job and Family Services is focused on supporting Ohioans through various programs. They are seeking an Endpoint Support Technician who will be responsible for resolving technical issues and ensuring the seamless operation of computer systems within the organization.
GovernmentOffice AdministrationService Industry
No H1B
Responsibilities
Install, configure, and maintain computer hardware and software
Assist in managing network infrastructure, including routers, switches, and servers
Provide technical assistance to employees, both in person and remotely
Implement and maintain security measures to protect organizational data and systems
Create and maintain technical documentation
Diagnose and resolve hardware and software issues, from minor glitches to major system failures, often under time constraints
Set up new computer systems, install software, and configure networks
Update systems regularly, perform routine maintenance, and ensure all security protocols are followed
Qualification
Required
48 months combined work experience in any combination of the following: Installing, monitoring/maintaining, configuring, upgrading, and/or administering/operating multiple technology domains
12 months work experience in specified primary technology (Office Productivity Suite)
Completion of associate core program in computer science or information systems
30 months combined work experience in any combination of the following: Installing, monitoring/maintaining, configuring, upgrading, and/or administering/operating multiple technology domains
12 months work experience in specified primary technology (Office Productivity Suite)
Completion of undergraduate core program in computer science or information systems
24 months combined work experience in any combination of the following: Installing, monitoring/maintaining, configuring, upgrading, and/or administering/operating multiple technology domains
12 months work experience in specified primary technology (Office Productivity Suite)
Equivalent of minimum class qualifications for employment noted above
Company
Ohio Department of Job and Family Services
Ohio Department of Job and Family Services develops and supervises the state's public assistance, workforce and unemployment compensation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Karine Aswad Hray, MA, PMP
Chief Operating Officer, HHS
Demetrius Carter
Chief Vendor Management Officer
Recent News
2025-06-09
dayton-daily-news
2024-12-17
Company data provided by crunchbase