Madison-Davis, LLC · 14 hours ago
Director of Learning and Development
Madison-Davis, LLC is seeking a Director of Training & Development to build and lead their training function from the ground up. This hands-on role involves designing, executing, and enforcing firm-wide training standards while focusing on developing junior researchers, recruiters, and early-career sales professionals.
Responsibilities
Design and build Madison Davis’ entire training infrastructure from scratch — including onboarding, ramp programs, ongoing development, and performance evaluation frameworks
Create a structured training path with clear expectations and milestones at 30, 60, 90 days and beyond, with consistency across offices and practices
Establish firm-wide training standards while allowing flexibility for individual practice leaders to teach industry-specific nuance
Personally train all new hires through onboarding and ramp — from junior researchers to experienced lateral hires
Run live training sessions, workshops, role-plays, and hands-on exercises focused on core recruiting fundamentals
Sit in on live recruiting and sales calls, review real outreach and conversations, and provide direct, actionable coaching
Shadow new hires during ramp-up to assess readiness, skill development, and execution quality
Own 30/60/90-day evaluations and ongoing assessments, with the authority to clearly identify who is progressing and who is not
Partner with leadership to screen people out early when expectations are not being met
Track and report on training effectiveness through performance metrics including: Call volume and quality, Quality of candidate and client conversations, Speed to productivity, Ramp consistency across teams, Deliver monthly training and ROI updates to leadership
Work hand-in-hand with the CEO and practice leaders to align training with business priorities and growth plans
Coach hiring managers on how to reinforce training standards and fundamentals with their teams
Build foundational playbooks focused on recruiting fundamentals, while leaving specialty knowledge to practice leadership
Create and maintain a centralized training content hub (format and platform to be determined)
Evaluate and recommend training tools or platforms as the function matures
Lay the groundwork for a scalable training organization that can eventually support additional trainers or learning leaders
Qualification
Required
5+ years of experience inside a staffing agency, with strong preference for current or recent agency experience
Background that includes either time on a desk or deep proximity to desk-level execution
Experience building or helping scale training programs — not just facilitating existing ones
Comfortable being hands-on: coaching live calls, running role-plays, and working directly with new hires
Strong evaluator who can make tough calls and clearly articulate readiness, gaps, and misalignment
Highly organized, process-driven, and confident operating without existing infrastructure
Preferred
Experience training researchers, recruiters, and junior sales professionals
Exposure to both high-growth and structured staffing environments
Strong executive presence and ability to partner directly with senior leadership