Magna Legal Services · 1 day ago
Records Client Services Facilitator
United States
Full-time
Remote
Entry Level
$16/hr - $20/hr
2+ years expMagna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. They are seeking a Records Client Services Facilitator to join their Client Services team, who will be responsible for researching procedural issues, communicating with clients, and managing tasks effectively.
ConsultingInformation TechnologyLegal
Responsibilities
Research and diagnose procedural issues and exceptions for our clients
Client communication, responding to all emails and inquiries in a timely manner
Communicate effectively to high profile clients, challenging clients, witnesses, and team members
Navigate software, web portals, and digital filing systems
Maintain a calendar system for follow-up with recurring and ongoing tasks
Qualification
Required
Minimum 2-3 years of experience in a relevant filed, such as medical record retrieval, call center operations, customer service, collections, or a related area
Ability to learn and understand the litigation process including documentary evidence
Strong work ethic and goal oriented
Excellent written and oral communication abilities
Extraordinary attention to detail
Acute research abilities and deductive reasoning
Must be able to work in a team and a fast paced environment
Proficient in MS Office software and saving/manipulating PDFs (opening, editing, combining) (Adobe, Nitro, internet, general windows tasks)
Company
Magna Legal Services
Magna Legal Services is a legal services company specializing in legal support services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private DebtCIVC Partners
2022-10-19Acquired
2020-01-22Debt Financing
2018-12-05Private Equity
Leadership Team
Mark R. Williams
Chief Executive Officer & Member of Board of Directors
Tony Vaglica
CEO
Recent News
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