Part Time Customer Service Representative for Home Healthcare jobs in United States
cer-icon
Apply on Employer Site
company-logo

Panakeia · 1 day ago

Part Time Customer Service Representative for Home Healthcare

Panakeia, LLC is a Service-Disabled Veteran-Owned Small Business seeking a skilled and compassionate Customer Service Representative to support local Veterans and their field team. The role involves answering inquiries, resolving issues, and collaborating with various departments to ensure customer satisfaction while providing home oxygen equipment services.

Health CareHealth DiagnosticsMedicalOncology

Responsibilities

Answering phones
Providing customer support
Scheduling
Data entry
Other administrative duties related to branch operations, patient requests, and equipment

Qualification

Customer service skillsMicrosoft OfficeProblem solvingRecord managementPatient scheduling

Required

Excellent customer service skills
Compassionate
Team-oriented with the ability to work independently
Strong written and verbal communication skills
Problem solver who can multi-task
Proficient in Microsoft Office applications including Word, Excel, etc
FEDERAL ID REQUIRED (PASSPORT OR REAL ID)
High School diploma or equivalent required
Customer service: 2 years (Required)
Administrative: 1 year (Required)

Preferred

1 year Home Health Care and/or Durable Medical Equipment experience
Prior experience with Patient and/or Route Scheduling
some college

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Company

Panakeia

twittertwitter
company-logo
Panakeia offers an AI platform to enable simplified, rapid diagnostics to inform the precision treatment of cancer

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
Springboard EnterprisesDigitalHealth.London AcceleratorEntrepreneurs First
2024-09-27Non Equity Assistance
2023-06-01Seed
2022-01-18Non Equity Assistance
Company data provided by crunchbase