VP, Health System Experience jobs in United States
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Shields Health Solutions · 14 hours ago

VP, Health System Experience

Shields Health Solutions is focused on enhancing strategic relationships within health system partner accounts, and they are seeking a Vice President to lead this initiative. The role involves building high-trust relationships with senior health system leaders, ensuring operational excellence, and driving long-term growth strategies.

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Growth Opportunities

Responsibilities

Build and maintain high‑trust relationships with senior health system leaders—from VP-level stakeholders to C‑suite executives, including CEOs, CFOs, COOs, CPOs, and clinical leadership
Serve as the executive spokesperson for the Shields partnership, communicating organizational vision, performance, strategy, and outcomes with precision, clarity, and confidence
Demonstrate exceptional executive presence and communication skills, ensuring complex issues are translated into crisp, compelling narratives that influence decision-making at the highest levels
Lead quarterly and ad‑hoc executive business reviews, articulating partnership value, operational performance, risk mitigation strategies, and opportunities for expansion
Develop and execute comprehensive account plans that drive partner satisfaction, operational excellence, and long-term relationship health
Proactively identify risks or emerging issues and communicate them to executive stakeholders alongside clear, actionable resolutions
Partner with Regional Operations, Clinical, Strategic Operations, Finance, Operations Innovation and Business Development leaders to coordinate strategic priorities and deliver an integrated partner experience
Ensure internal teams receive timely, clear communication that reflects partner priorities, executive expectations, and emerging opportunities
Translate partner insights into strategic business recommendations that inform Shields’ product development, service enhancements, and broader organizational strategy
Cultivate executive champions at each partner health system to drive advocacy, referenceability, and downstream Business Development success
Identify and articulate strategic expansion opportunities—cross-sell, upsell, and new service adoption—grounded in partner goals and market trends
Use executive storytelling, data‑driven insights, and market intelligence to position Shields as an indispensable strategic partner
Use Salesforce and other enterprise systems to document engagement, account health, risks, opportunities, and executive interactions
Develop and deliver high‑quality executive communications—including dashboards, business reviews, executive summaries, and strategic briefs
Provide internal leadership with ongoing visibility into partner performance, strategic risks, and alignment against shared goals

Qualification

Executive-level engagementC-suite presentationStrategic thinkingOralHealth system economicsWritten communicationBusiness acumenMatrix organization experienceNegotiationStorytelling

Required

Bachelor's degree required
10+ years of executive‑level engagement experience with health systems or hospitals, ideally in Strategic Accounts, Consulting, Enterprise Partnerships or Business Development
Proven success influencing and presenting to C‑suite executives (CEO, CFO, COO, CMO, CPO), including the ability to simplify complexity into compelling insights
Exceptional oral and written executive communication skills—including executive briefing, negotiation, storytelling, and strategic framing
Demonstrated experience operating in a matrixed organization, driving alignment across regional and enterprise-level teams
Strong strategic thinking, business acumen, and ability to understand health system economics and decision-making frameworks
Ability to travel regularly to partner sites and internal meetings

Preferred

advanced degree preferred

Company

Shields Health Solutions

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Shields Health Solutions is a specialty pharmacy accelerator that partners with hospitals to develop and manage specialty pharmacy programs.

Funding

Current Stage
Late Stage
Total Funding
$3.5B
Key Investors
Evernorth
2025-09-02Corporate Round· $3.5B
2025-09-02Acquired

Leadership Team

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Ryan Cassidy
Chief Financial Officer
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Daniel Ramey
Chief Operating Officer
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Company data provided by crunchbase