Ciena · 1 day ago
Senior Project Manager, Field Service Engineering
United States
Full-time
Remote
Senior Level
$97K/yr - $155K/yr
6+ years expCiena is a global leader in high-speed connectivity, committed to a people-first approach. The Senior Project Manager will lead the Services Project Management team to ensure successful implementation of EF&I deployment projects, driving service target margins and customer satisfaction.
CollaborationDeliverySoftwareTelecommunications
Responsibilities
Lead and manage the Services Project Management team to ensure successful implementation of EF&I (Engineering, Furnish & Installation) deployment projects within customer networks
Drive achievement of service target margins, accurate revenue recognition, and adherence to committed schedules and deliverables, ensuring customer satisfaction in quality and service
Collaborate with pre-sales teams to provide project management expertise for customer proposals and RFP responses
Coordinate across internal teams (Sales, Bid Management, Service Delivery Groups, Finance) and customer project management teams to meet project deliverables and financial targets
Develop EF&I project forecasts based on sales and manufacturing input, ensuring proper planning and addressing deviations in project schedules
Act as the primary point of contact for all project aspects, maintaining close communication with stakeholders and reporting project status to management
Mentor, train, and develop entry-level and less senior Deployment Project Managers, fostering team growth and process improvement initiatives
Qualification
Required
Bachelor's degree in a related field with 6-8 years of relevant experience, or equivalent combination of education and experience
Proven expertise in Optical Deployment Project Management
PMP certification considered an asset
Proficiency in Microsoft Word, PowerPoint, Excel, and Microsoft Project; experience with MRP/ERP systems (e.g., Oracle) is a plus
Outstanding planning, scheduling, and coordination skills, along with superior outsourcing management ability
Strong leadership and communication skills, with a customer-focused approach
Preferred
Advanced degree preferred
Experience in JIT (Just In Time) concepts related to EF&I field projects
Advanced knowledge of organizational awareness and ability to navigate formal and informal structures
Capabilities in critical thinking, judgment, and decisiveness in complex situations
Demonstrated ability to foster team learning and create development opportunities
Hands-on management style with team-building expertise
Self-motivation and ability to work effectively in cross-functional team environments
Benefits
Medical, dental, and vision plans
Participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
Company-paid holidays
Paid sick leave
Vacation time
Paid Family Leave
Company
Ciena
Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete.
5001-10000 employees
H1B Sponsorship
Ciena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (21)
2023 (36)
2022 (44)
2021 (30)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-07IPO
1995-12-01Series C
1994-12-01Series B
Leadership Team
Gary Smith
President & CEO
Kevin Kimberlin
Co-Founder
Recent News
2026-01-20
The Motley Fool
2026-01-12
2026-01-09
Company data provided by crunchbase