Amtrak · 2 days ago
Lead Instructional Designer - 90399244 - Philadelphia
Philadelphia, PA
Full-time
Onsite
Senior Level, Lead/Staff
$94K/yr - $122K/yr
6+ years expAmtrak is a major transportation provider in the U.S. seeking a Lead Instructional Designer to develop and deliver training programs for employee qualification and certification. This role involves using the ADDIE model to create blended learning solutions and multimedia deliverables while collaborating with various stakeholders.
Service IndustrySoftwareTourismTravel
Responsibilities
Follow Amtrak instructional design and multimedia project processes and utilize templates
Conversations with end-client to determine business outcome needs
Identify key stakeholders and SMEs to develop content
Define expected outcomes and timeframe for completion of project
Determine size, scope, budget and learning strategy needed to fit budget requirements
Determine impact to Amtrak’s 49 CFR 243 Plan: Training, Qualification and Oversight for Safety-Related Railroad Employees
Develop learning objectives
Identify and list learning steps required to transfer knowledge or acquire new skills
Identify pre-requirements (e.g. experience/capabilities) for the learning program
Sequence and structure content, and when needed create curricula/curriculum maps
Develop performance tests to show mastery
Design a diverse mix of multimedia deliverables through graphic design, publication design, video and audio production, on-location video recording, animation, and interactive design
Use tools (MS Office, Articulate Storyline, Captivate, or Adobe) to develop training programs using a variety of media tools that combine video, graphics, animation when appropriate
Develop and facilitate access to information and improvement efforts through the use of technology including online, computer-assisted, web-based, distance learning and other advanced technology mediums as appropriate
Develop learning support materials such as eLearning programs, facilitator/participant guides and job aids
Host Train the Trainer sessions and walk–through with SMEs/client for new training programs or training technology
Archive old training materials following proper procedure
Update Amtrak’s 49 CFR 243 Plan
Communicate project completion to relevant stakeholders
As appropriate design and develop Kirkpatrick’s levels 1, 2, 3 and 4 evaluation tools
Facilitate measurement and the effectiveness of training modalities and materials
Provide guidelines on use of measurements and learning material maintenance
Qualification
Required
Bachelor's Degree in Education, Business or related field required (or equivalent combination of training, education and relevant experience may be considered in lieu of a degree)
Minimum of 6 years relevant experience required (minimum of 10 years relevant experience in lieu of degree)
Must possess a solid background in designing learning programs, for multiple clients, while managing multiple projects
The ideal candidate(s) will be able to use their design skills equally well for Instructor Led Training and eLearning to drive significant performance improvement
Experience successfully managing multiple projects, estimating, budgeting, and planning
Demonstrated ability to communicate effectively with peers, senior leaders, and subject matter experts, and working with diverse teams
Advanced level proficiency with Microsoft Office and familiarity using Microsoft Project
Skilled in collaborating with teams, presenting ideas, and learning solutions for train-the-trainer
High level client interaction and communication skills required. Ability to communicate effectively in person, on the phone, and virtually
Prior experience is a technical environment such as railroad, construction, transportation, mechanical, etc
Must be proficient in creating digital media, provide technical consultation and serve as a liaison between the business and creative needs
Skillful ability to shoot and produce high quality video/audio content
Produce creative assets utilizing the Adobe Creative suite including, but not limited to, Photoshop, Illustrator, InDesign, Premiere, After Effects, Audition and Light Room
Proficient in the use of authoring tools including Articulate Storyline
Preferred
Master's Degree in Training & Development or related field preferred
Railroad experience
Video production experience
Quality Management System process development experience
Electronic Document Management System experience
Knowledge and working experience with Leaning Management Systems (SAP SuccessFactors)
Benefits
Health, dental, and vision plans
Health savings accounts
Wellness programs
Flexible spending accounts
401K retirement plan with employer match
Life insurance
Short and long term disability insurance
Paid time off
Back-up care
Adoption assistance
Surrogacy assistance
Reimbursement of education expenses
Public Service Loan Forgiveness eligibility
Railroad Retirement sickness and retirement benefits
Rail pass privileges
Company
Amtrak
Amtrak is a provider of intercity passenger rail services across the country, connecting major cities and regions.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$125.7MKey Investors
Federal Railroad AdministrationU.S. Department of Transportation
2024-09-03Grant· $63.9M
2023-09-25Grant· $8.8M
2022-08-18Grant· $45M
Leadership Team
John McSorley
Director of Critical Infrastructure Protection
Recent News
2026-01-05
bloomberglaw.com
2026-01-03
2026-01-03
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