Axiom Bank, N.A. · 2 days ago
SVP, Payments Operations
Maitland, FL
Full-time
Onsite
Mid, Senior Level
7+ years expAxiom Bank, N.A. is a growing, dynamic organization seeking a Senior Vice President of Payments Operations. The role involves leading the implementation and management of electronic payment systems, ensuring compliance with regulatory requirements, and optimizing payment product operations.
BankingCustomer ServiceFinancial Services
Responsibilities
Lead or assist in the selection, implementation, and enhancement of electronic payment systems
Coordinate with vendors and internal teams to ensure systems meet business and regulatory requirements
Support integration of payment systems with the bank’s core and digital platforms
Manage the day-to-day operations of payment products including ACH, domestic and international wire transfer, RTP, FedNow, and Treasury Products
Identify opportunities to improve system performance, reduce risk, and enhance customer experience
Enhance in vendor management, oversight and performance reviews
Monitor transaction flows, system alerts, and exception reports
Provide Tier 2 support for payment-related issues and escalate as needed
Maintain documentation for system processes and troubleshooting procedures
Promote the implementation and upkeep of strong internal controls to minimize payment risks and prevent potential losses
Stay informed of regulatory changes (e.g., NACHA, Reg E, UCC, FFIEC) and assess impact on payment systems
Collaborate with Compliance and Risk teams to ensure adherence to internal policies and external regulations
Participate in audits and examinations related to payment systems
Primary responsibility for building a highly controlled and scalable operating environment
Serve as a subject matter expert for payment systems across departments
Provide training and guidance to staff on system usage and compliance
Communicate system updates, outages, and enhancements to stakeholders
Develop and lead a performance driven culture amongst teammates
Qualification
Required
Bachelor's degree in Business, Finance, or related field
7-10 years of experience in banking operations or electronic payments
Strong understanding of ACH, wire transfers, NACHA, FedNow, RTP and other Treasury Products
Strong understanding of payment regulations and risk management practices
Excellent verbal, written and interpersonal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Strong problem-solving, communication, and organizational skills
Preferred
Certifications including AAP (Accredited ACH Professional) or NCP (National Check Professional)
NACHA- Faster Payments Certificate
Certified Treasury Professional by one of the leading accredited associations
Benefits
12 Paid Holidays
Generous Paid Time Off
4% Match on our 401(k)
Medical, Dental and Vision Benefits
100% Company Paid Life, AD&D Insurance, Short and Long Term Disability
Company
Axiom Bank, N.A.
In 1963, Axiom Bank was originally incorporated with a Federal Mutual Charter in the Washington Shores neighborhood of Orlando, Florida as Washington Shores Federal Savings and Loan Association.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Allison Taggart
BSA/AML CBO I Specialist
Chris Snook
Chief Credit Officer
Recent News
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