First Financial Bank Texas · 4 days ago
Retail Trainer I
Abilene, TX
Full-time
Onsite
Entry Level
2+ years expFirst Financial Bank Texas is seeking a motivated and enthusiastic Retail Trainer to join their Retail Training team. The role focuses on conducting training for teller and personal banker schools across multiple locations, facilitating various training programs, and collaborating with the training team to develop effective training materials.
BankingCreditFinancial Services
Responsibilities
Facilitate and present the bank’s retail training program for either Teller School or Personal Banker School as assigned
Progressively expand to include training for the alternate program once initial program mastery is achieved
Conducts and evaluates various training programs as assigned with primary emphasis on retail operational training for both incumbents and new hire retail employees, e.g., tellers and personal bankers
Utilizes Bank training materials for presentations, worksheets, manuals, models, computer tutorials and resource library to reinforce learning through adult learning principles
Conducts research and selects appropriate instructional methods
Assists in development of training schedules, training acknowledgements, checklists, and reports
Provides reports to management upon request
Assists the training team in the development and design of on-the-job new hire training curriculum for specific functions
Collaborates with the Retail Training Lead in the testing and implementation process including developing and delivering training materials for new Retail products and services and as well as system changes and enhancements
Assists the acquisition training and technology teams as necessary
Participates in job specific training and other various bank training programs as required
Complies with BSA, AML and all bank policies and procedures
Other duties as assigned
Qualification
Required
High school diploma or equivalent is required
Two years' retail banking experience in a retail teller and/or personal banker role is required
Travel is required. Incumbent's home base will be in Abilene, TX
Must be able to work flexible hours and/or extended hours as business requires
Proficiency in presentation skills, sales, and knowledge of setting up AV equipment is essential
Must be able to facilitate distance (virtual) learning training such as webinars, video conference, by Zoom or Microsoft Teams
Advanced knowledge of Microsoft Office Suite required
Ability to handle stress and prioritize tasks amid frequent deadlines and changing priorities
Strong organizational, interpersonal, and communication skills
High accuracy, attention to detail, and mental concentration, especially with frequent interruptions
Professional demeanor, self-discipline, initiative, judgment, and confidentiality are essential
Preferred
Bachelor's degree in business administration, or related field preferred
Retail banking management experience is a plus
Company
First Financial Bank Texas
First Financial Bankshares, Inc. is recognized as one of the nation's most financially secure banking institutions, with assets totaling $14.3 billion.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Dueser
Chairman, President & CEO
J. Kyle McVey
VP, Asst. Chief Financial Officer
Recent News
2025-11-07
Company data provided by crunchbase