Physical Security Operations Center (SOC) Specialist jobs in United States
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GreenThumb Ltd · 2 days ago

Physical Security Operations Center (SOC) Specialist

Green Thumb Industries (GTI) is seeking an on-site Physical Security Operations Center (SOC) Specialist to join their Asset Protection team. This role focuses on monitoring security systems, responding to incidents, and coordinating with internal teams and law enforcement to ensure the safety of their facilities and assets.

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Responsibilities

Monitor CCTV, alarm systems, critical event management (CEM) platforms (Everbridge), and access control platforms to detect and respond to security incidents across GTI facilities
Act as the first point of contact for physical security events, including panic and hold up button activations, alarms, and emergency notifications
Coordinate with internal partner teams (cybersecurity, IT, facilities, etc.) to mitigate business operations disruptions and restore normal operations
Liaise with site leadership and law enforcement during and after incidents to ensure safety and compliance
Execute incident management protocols, document events accurately, and maintain detailed logs
Deliver real-time situational awareness and risk assessments to leadership during critical events
Manage service calls for security equipment and support troubleshooting through ticketing platforms
Perform remote audits, alarm testing, and credential updates
Participate in After Action Reviews (AARs) to identify improvement opportunities and recommend actionable solutions
Contribute to the development and enhancement of security protocols, emergency operations plans, and business continuity processes

Qualification

CCTV monitoringAlarm responseAccess control systemsCritical thinkingDecision-makingMulti-taskingProfessional integrityVerbal communicationWritten communication

Required

High School Diploma or equivalent
Adaptable and solutions-oriented, with strong critical thinking and decision-making skills
Strong verbal and written communication skills under pressure
Proven ability to multi-task and prioritize effectively in high-pressure situations
Ability to work nights/weekends and adapt to changing priorities
Professional integrity and ability to handle confidential information
Must pass all required background checks
Must be and remain compliant with all legal or company regulations for working in the cannabis industry
Must possess a valid driver's license and be at least 21 years of age
Must be approved by state badging agency

Preferred

college degree
3+ years in physical security, dispatch, emergency operations, or SOC environment
Experience with CCTV monitoring, alarm response, and access control systems

Company

GreenThumb Ltd

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A national brand, owned locally. GreenThumb is a national franchise business with over 220 branches all over the U.K.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-06-18Acquired
Company data provided by crunchbase