Avalere Health · 21 hours ago
Associate Director, Engagement Strategy
Philadelphia, PA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$100K/yr - $120K/yr
8+ years expAvalere Health is dedicated to ensuring every patient is identified, treated, and supported. The Associate Director, Engagement Strategy will develop and manage strategic deliverables for clients, focusing on creating effective customer engagement strategies and collaborating with various internal teams.
Brand MarketingConsultingMedical
Responsibilities
Support engagement lead in the creation of customer engagement strategies that align with the client’s business objectives and growth targets
Develop omni-channel engagement plans, personas, journey maps, ecosystems ad activation brief
Experience developing content and tactical strategies for various omni channels such as website, display, social and CRM and point of care
Clearly communicate and present ideas, POVs, and strategies to internal teams, clients, and prospective clients
Collaborate and co-create with various internal departments such as brand planning, media, account and creative to ensure alignment across all touchpoints, driving both short-term and long-term engagement initiatives
Leverage customer data and insights to design engagement strategies that enhance customer experience
Present engagement results to executive leadership to demonstrate the impact of strategies
Use data insights to optimize and refine engagement efforts and recommend new tactics to improve results
Stay current with industry trends, best practices, and emerging technologies related to customer engagement
Embrace a culture of collaboration and innovation within the team, encouraging continuous improvement in engagement strategies
Qualification
Required
Must have Patient/DTC experience
Experience as a lead Engagement Strategist
8+ years strategic planning or marketing experience in a healthcare/pharma advertising agency environment
Relevant category and launch experience
Experience utilizing strategic tools for analysis
Superb and persuasive communications skills, both written and verbal
Adept at storytelling
Bachelor's degree
Benefits
401K plan with an employer match contribution up to 4% (immediately vested)
Life insurance
Disability coverage
Medical, dental, and vision plans
Flexible working arrangements, including hybrid and remote work
Option to work from anywhere across the globe two weeks each year
20 vacation days plus one personal well-being day
Recognise 9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Free counselling through our employee assistance program
Personalized health support
Enhanced maternity, paternity, family leave, and fertility policies
Continuous opportunities to professionally develop with on-demand training
Support, and global mobility opportunities across the business
Company
Avalere Health
Avalere Health offers business consulting, medical engagement and communications services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amar Urhekar
Chief Executive Officer
Corrina Safeio
President Global Marketing, EVP Corporate Marketing
Recent News
2025-12-04
Company data provided by crunchbase