Daimler Truck North America · 1 day ago
DTNA Parts Customer Segmentation Program Manager
Fort Mill, SC
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $133K/yr
5+ years expDaimler Truck North America is a leader in the trucking industry, and they are seeking a Parts Customer Segmentation Program Manager. This role is responsible for developing parts programs and marketing strategies aimed at increasing parts sales among various customer segments, while also collaborating with cross-functional teams to ensure program success.
LogisticsManufacturingTransportation
No H1B
Responsibilities
Work closely with DTNA Parts Product Segment Managers, and communications team to create and develop promotions, and marketing content to drive parts sales with end customers
Develop Customer focused programs, promotions, and incentives for Independent Repair facilities, collision shops, and regional/national fleets
Manage one large National Fleet summit program annually to build relationships with National Fleet accounts, dealers and DTNA
Extract and analyze data to identify sales opportunities to identify specific product opportunities
Work with DTNA Parts field teams to determine parts sales growth opportunities and create programs/promotions to drive sales for targeted customers
Research and develop Fleet Boost program enhancements to drive customer loyalty
Develop metrics to track programs success, and report to leadership on a consistent basis
Qualification
Required
BS/BA or 8 years of relevant experience in lieu of degree
Familiarity with heavy truck distribution channels, and DTNA dealer network
Understanding of Aftermarket Sales channels
Proficiency in data analysis tools like Excel, Tableau, Power BI and other data visualization software
Strong quantitative skills and ability to analyze data to extract insights and develop strategic recommendations
Ability to develop and execute strategic plans to achieve set goals
Excellent written and verbal communication and presentation skills to effectively collaborate with cross-functional teams
Strong business acumen with a track record of driving profitable growth initiatives
An attached resume
Preferred
5-7 years of relevant experience
MBA or other advanced degree in business, marketing, or a related field
Experience with DTNA aftermarket programs, products, and services
Experience conducting market research, competitive analysis, segmentation studies and customer needs assessments
Familiarity with DTNA dealerships, with established relationships
Prior experience in developing customer programs
Benefits
Annual bonus program
401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
Starting at 4 weeks paid vacation
13+ calendar holidays
8 weeks paid parental leave
Employee assistance program
Comprehensive healthcare plans and wellness programs
Onsite fitness (at some locations)
Tuition assistance
Volunteer paid time off
Short-term and long-term disability plans
Company
Daimler Truck North America
Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lutz Beck
CIO Chief Information Officer
Recent News
EIN Presswire
2025-12-03
bloomberglaw.com
2025-11-12
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