NEOGOV · 1 day ago
Senior Systems Administrator
NEOGOV is a company focused on enhancing government operations, and they are seeking a Senior Systems Administrator to manage the administration and maintenance of the organization's server and network infrastructure. This role involves providing technical leadership, ensuring system security and reliability, and supporting network troubleshooting across City facilities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as mentor and provides technical guidance to System Administrators and the Help Desk operations on the city’s infrastructure, systems, and applications
Administers the city’s network, servers, operating systems, and applications, ensuring that all systems are up-to-date and secure
Configures and manages user accounts, access controls, and directory services for newly deployed systems and applications
Advises and partners with the Network Engineer on the identification, analysis, and mitigation of infrastructure security risks
Performs regular backups of all enterprise storage systems, network shares, and other server systems. Ensure data is properly protected and perform restores as necessary
Develops and implements backup and recovery procedures to protect critical information in the event of system failure
Provides complex technical evaluation, diagnosis and resolution to support end-user hardware and software issues and ensures the efficient operation of IT systems
Performs capacity planning for servers and storage systems. Determines need and schedule for maintenance, upgrades, and equipment refresh
Evaluates and recommends administrative tools, technologies, and processes to improve efficiency, security, and cost effectiveness
Creates and updates documentation for servers, networks, storage, and backup environments and ensures audit compliance
Stays up to date on the latest IT trends, technologies, and industry best practices
Travels to multiple site work locations and participates in an on-call rotation within the 24-hour operations
Leads and manages project implementation of complex network and server systems involving multiple groups, departments, and/or vendors
Conducts risk assessments by gathering customer feedback, analyzing needs, identifying solutions to determine resource allocation, system configuration, solving user problems across the enterprise platform, and vendor selection recommendations
Installs, configures, and maintains servers, network devices, virtual server environment and related software
Troubleshoots network and server problems at all levels of the system including physical wiring, hardware, or software failure and communications protocol problems; takes appropriate action to resolve such problems
Provides guidance and training to new and existing employees on features, capabilities, and policies of assigned system applications for optimal utilization
Performs 24-hour on-call duty as needed
Provide coverage for system administration team, network team, business applications team, and helpdesk team as needed
Performs other duties as assigned and required
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering or a related field
5 years of experience working with IT systems
2 years of experience in a senior-level position managing and supporting complex IT infrastructure
One of the following certifications: CompTIA Security+, VMWare Certification, Zscaler certification, Cisco Certification
Preferred
3 or more years of experience in a senior systems administrator role
Comptia Security Certifications Higher than Security +, such as CySA+ or Pentest+
ITIL Foundation or Higher
Azure Certifications AZ-900 or AZ-104
Network Certifications such as Comptia Network+ Or Cisco CCNA
Benefits
Medical, Dental, and Vision Plans
Retirement Plans
Paid Time Off
Paid Sick Leave
12 Paid Holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase