Aramark Destinations · 8 hours ago
Retail Portfolio Manager
Philadelphia, PA, US, 19103
Full-time
Hybrid
Mid LevelAramark Destinations is part of a global company that serves millions of guests every day. The Retail Portfolio Manager will support field teams in assessing retail portfolio performance and identifying concept opportunities while becoming a subject matter expert on the tools and resources that drive these efforts.
Hospitality
Responsibilities
Support field teams in the assessment of overall retail portfolio performance and the identification of concept opportunities
Become a subject matter expert on the tools and resources that drive retail efforts
Keep the pulse on market trends and emerging concepts when working on brand placement strategies
Support sourcing, contracting, training, and fostering relationships with new partners
Communicate the brand position, non-traditional offering and program value to internal teams
Understand and participate in the administrative process by which brands are identified, requested and approved via the Brand Dashboard & Activation Portal
Employ a customer-centric approach to working with various lines-of-business and key functional groups
Build relationships with both internal and external stakeholders while providing the highest level of customer service
Contribute to the development of key retail program resources such as the retail portfolio snapshot and category financial summary
Participate in the development and management of the Retail Assessment / Retail Optimized Campus (ROC) project pipeline
Understand the ROC process, tools and application and contribute to account assessment tool improvements
Partner with the Director, Retail Brand Placement & Emerging Partnerships to become a subject matter expert in conducting a Collegiate Hospitality Retail Optimized Campus project
Lead the effort to document account impact of ROC-related recommendations
Keep up-to-date on retail food industry trends and compile brand-performance reports
Learn and participate in the administrative process by which a brand moves from 'requested' to 'activated' in Aramark systems
Work across multiple lines-of-business and serve as a Retail Brand Portfolio expert in support of requests from field marketing, sales/retention, partners and account leadership
Manage all aspects of initial brand education to non-traditional markets and agreement reviews
Perform necessary tasks to ensure that brand process activities are executed accurately and all records and data are complete for stakeholders
Perform related duties and special projects as assigned
This role may require travel of up to 30%
Qualification
Required
Understand details of Aramark-owned Proprietary Brands, 3rd Party Brand Partnerships and Agreement Types, as well as the role each plays in the portfolio. Contribute to the development of key retail program resources such as the retail portfolio snapshot, category financial summary, new partner highlights / positioning, partner and process case studies and brand news communications
Participate in the development and management of the Retail Assessment / Retail Optimized Campus (ROC) project pipeline, schedule and field communications. Support all phases of the ROC process in collaboration with Enterprise, LOB and field teams to ensure timely and efficient execution
Understand the ROC process, tools and application. Contribute to account assessment tool improvements, including the adaptation of Collegiate Hospitality-focused resources in support of Healthcare, Senior Life and Workplace Experience. Own the 3rd Party ROC tool and champion ongoing development / evolution in support of Collegiate Hospitality needs – including evaluating if ROC tool administration can eventually be brought in-house. Collaborate with LOB marketing and finance to more directly include footprint mapping and the financial implications of suggested retail updates and modifications within the process
Partner with the Director, Retail Brand Placement & Emerging Partnerships to become a subject matter expert in conducting a Collegiate Hospitality Retail Optimized Campus project from start to finish
Lead the effort to document account impact of ROC-related recommendations with a particular emphasis on historic activity and performance results. Tracker updates and case study reports will be the initial targeted outputs
Keep up-to-date on retail food industry trends with specific emphasis on brand performance at both an industry and Aramark-enterprise level. Compile brand-performance reports and brand news for access by select stakeholder groups
Learn and participate in the administrative process by which a brand moves from 'requested' to 'activated' in Aramark systems
Work across multiple lines-of-business and serve as a Retail Brand Portfolio expert in support of requests from field marketing, sales/retention, partners and account leadership. Closely collaborate with Aramark accounts and partners on specific account-based inquiries and engagements
Manage all aspects of initial brand education to non-traditional markets and agreement reviews in collaboration with the broader retail strategy and legal teams
Perform necessary tasks to ensure that brand process activities are executed accurately and all records and data are complete for both internal and external stakeholders. This may include agreement support, coaching through the BDAP process, training, customer service/account trouble shooting and ensuring success for all parties
Performs related duties and special projects as assigned
This role may require travel of up to 30% (more in the beginning)
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Caroline McCulley
Talent Acquisition Partner - Destinations
Company data provided by crunchbase