Cherokee Federal · 23 hours ago
Human Resources Credentialing Specialist
Tulsa, OK
Full-time
Onsite
Mid Level
3+ years expCherokee Federal is a trusted partner for federal clients, focused on serving the government's mission. They are seeking a Human Resources Credentialing Specialist to manage a high-volume onboarding and credentialing program for medical professionals, ensuring compliance and a smooth employee experience.
GovernmentNon ProfitProfessional ServicesPublic Relations
No H1B
U.S. Citizen Only
Responsibilities
Lead end ‑ to ‑ end onboarding and credentialing for doctors, physician assistants, and nurse practitioners
Establish and maintain standardized onboarding and credentialing checklists
Conduct welcome briefings and serve as the primary point of contact for new hires to address questions and concerns
Coordinate closely with Cherokee HR for support and process alignment
Liaise with MEPS and the responsible scheduling agent to conduct warm handoffs
Compile, review, and validate required documents for credential packets, security packets, and government ID cards; submit to MEPCOM
Track and monitor all packets submitted to MEPCOM; resolve issues and escalate when needed
Maintain accurate, audit ‑ ready employee credentialing and security records
Track credential status for each employee; proactively notify stakeholders of expirations and requirements
Generate dashboards, reports, and briefings on onboarding throughput, cycle times, packet accuracy, and credential status
Analyze onboarding and credentialing processes to recommend efficiencies and improve employee experience
Develop and coordinate training options and reminders to help employees keep credentials current
Partner with the retention specialist to improve onboarding processes and reduce early attrition
Coordinate training schedules; track completions and compliance requirements
Uphold confidentiality and compliance with federal, state, and organizational policies
Performs other job-related duties as assigned
Qualification
Required
A government contract requires that this position be restricted to U.S. citizens or legal permanent residents
You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify
Associate's degree
3+ years managing an onboarding program for 150+ personnel
Proven data entry accuracy and speed in high ‑ volume environments
Hands ‑ on experience with onboarding software and workflows
Experience generating executive ‑ ready reports and briefings
Experience tracking multiple employees across varied onboarding stages simultaneously
Advanced skills in Excel, MS Word, and PowerPoint
Experience using Compass software
Credentialing expertise for medical providers (MD/DO, PA, NP), including primary source verification, license tracking, DEA/NPI monitoring, and privileging support
Process ownership and continuous improvement mindset; ability to map, measure, and optimize workflows
Meticulous attention to detail; error ‑ free packet assembly and documentation control
Strong communication skills; clear briefings and responsive candidate support
Stakeholder coordination across HR, MEPS/MEPCOM, security, and program leadership
Data management, tracking, and reporting; proficiency building trackers and dashboards in Excel
Time management and prioritization; capable of meeting aggressive timelines
Problem-solving and escalation; adept at resolving discrepancies and removing blockers
Compliance awareness across healthcare credentialing, federal security processes, and privacy
Familiarity with MEPS/MEPCOM submission processes and government ID card requirements
Experience with Compass or similar training/credential tracking platforms
Basics of security packet requirements and coordination with security teams
Must pass the pre-employment qualifications of Cherokee Federal
Benefits
Medical
Dental
Vision
401K
Company
Cherokee Federal
Cherokee Federal, a division of Cherokee Nation Businesses, is a trusted team of government contracting professionals who can rapidly build innovative solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Clint Bickett
Chief Operating Officer
Charity Mackenzie
Executive Staff Coordinator to VP of HR and CIO
Recent News
2025-11-18
2025-09-02
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