Citi · 1 day ago
Payment Processing Operations Group Manager Senior Vice President Hybrid
New Castle Delaware United States
Full-time
Hybrid
Senior Level, Lead/Staff
$132K/yr - $198K/yr
10+ years expCiti is a leading global bank, and they are seeking a Payment Processing Operations Group Manager Senior Vice President. This senior management-level position is responsible for managing operations teams within the US Services Domestic Payable and Receivable Operations Group, focusing on various operational areas including ACH and Check Processing.
BankingFinanceFinancial Services
Responsibilities
Manage multiple teams or a functional area and evaluate employee performance and provide recommendations for pay increases, budget and resource planning, promotions, terminations, etc
Engage in higher-level strategic planning with senior directors of areas, including Citi Product, customer Service, account management, Sales and Technology
Accountable for end results of an area including budgeting, resources, policy formulation and planning
Engage in short- to medium-term planning of actions and resources for own area and manage complex and highly variable issues with substantial potential operational and client impact
Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to enhance the operational end to end process that impact this as well as areas beyond self
Risk oriented mindset with proven track record of establishing controls in the operational setting
Experience managing remote staff
Ensure essential procedures are followed and contribute to defining standards
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Qualification
Required
10+ years of relevant operations experience
Operational knowledge of Payment processing for various Products
Knowledge of fraudulent activity relating to various payment products
Consistently demonstrate clear and concise written and verbal communication
Ability to present ideas / opportunities for improvement
Ability to support multiple priorities in a fast-paced production environment
Demonstrated leadership with a proven track record of achieving results and exceeding expectations
Consistently demonstrate strategic thinking and ability to make complex decisions in a fast paced environment
Ability to enhance/ strengthen a process without compromising controls in an effort to reduce manual touchpoints and improve straight thru processing of transactions
Bachelor's degree/University degree or equivalent experience
Preferred
Master's degree preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
Company data provided by crunchbase