Faircom New York · 19 hours ago
Account Manager
New York, NY
Full-time
Onsite
Mid, Senior LevelFaircom New York (FNY) is a full-service international fundraising and communications agency dedicated to helping nonprofit organizations. The Account Manager will manage day-to-day client relationships, oversee integrated fundraising and marketing campaigns, and mentor junior staff while fostering collaboration within the Client Services team.
AdvertisingConsultingDigital MarketingMarketing
Responsibilities
Provide timely and efficient support to Account Directors, Vice Presidents, and the President
Support Account Directors with the day-to-day operations of assigned accounts
Contribute to the development and execution of year-long direct marketing fundraising campaigns, including mail, email, social media, and other channels
Enter and update client jobs in the agency database
Assist with preparing and delivering weekly client status updates
Monitor client deliverables and proactively keep projects on schedule
Help develop and maintain detailed production schedules for clients
Guide copywriting, design, and production management for client projects, including copyediting, proofreading, and creative input
Proofread client art and review client data for accuracy
Gather information, coordinate with internal teams, and help prepare client reports
Collaborate with creative, production, and data teams to traffic work and ensure high-quality deliverables
Serve as a key point of contact with clients to ensure objectives and requirements are met
Contribute to the development of client strategies that align with fundraising and engagement goals
Analyze campaign performance and prepare data-driven recommendations for optimization
Build trusted client relationships through proactive communication, transparency, and reliable delivery
Identify opportunities to expand client relationships through new services, channels, or testing
Stay up to date on nonprofit fundraising and digital marketing trends, bringing fresh ideas to client campaigns
Mentor and support junior staff as needed, providing coaching and feedback on client work
Delegate tasks appropriately to ensure project progress while supporting staff growth
Foster collaboration and knowledge-sharing within account teams
Represent client perspectives internally while ensuring agency processes and standards are upheld
Anticipate challenges in projects and address them constructively with clients and colleagues
Model Veradata’s values of teamwork, adaptability, and accountability in all client and team interactions
Contribute to agency-wide initiatives and process improvements
Qualification
Required
Experience in managing client relationships and executing integrated fundraising and marketing campaigns
Strong project management skills with the ability to manage multiple client accounts
Ability to collaborate closely with creative, production, and data teams
Experience in developing and executing direct marketing fundraising campaigns across various channels
Proficiency in preparing and delivering client status updates
Strong proofreading and copyediting skills
Ability to analyze campaign performance and provide data-driven recommendations
Excellent communication skills to build trusted client relationships
Experience in mentoring and supporting junior staff
Ability to identify opportunities for expanding client relationships
Knowledge of nonprofit fundraising and digital marketing trends
Strong leadership skills to represent client perspectives and uphold agency standards
Ability to anticipate challenges and address them constructively
Company
Faircom New York
Faircom New York, awarded as the Best Full Service Fundraising Agency in New York in 2015 and 2016 by Wealth and Finance International, is an international fundraising and marketing agency that works with nonprofit organizations of varying breadth, depth, mission and size.
Founded in 1993
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase