Built · 15 hours ago
Account Manager
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
5+ years expBuilt is the AI-powered platform transforming the way real estate is financed, developed, and managed. As an Account Manager for Owners, Developers, General Contractors, you will build relationships and reinforce our value proposition to executives in our client base of commercial real estate developers, investors, and general contractors.
Commercial LendingConstructionFinancial ServicesFinTechLendingSaaS
Responsibilities
Develop and execute an account support and growth strategy within assigned accounts
Understand the client’s business through excellent discovery and interactions
Reinforce the Built value proposition in a clear and compelling manner to C-suite executives and decision-makers who may have limited software experience
Identify additional users, stakeholders, and build business cases (e.g. ROI and workflow illustrations) for further adoption
Provide the highest level of support and partnership with this influential and growing client base and act as the Voice of the Customer to improve Built’s products and processes
Identify and execute on growth opportunities through additional projects, regions, departments, or by increasing total payment volume (TPV)
Host Quarterly or Annual Business reviews with each assigned account
Manage renewals and mitigate churn
Coordinate with executive management and other internal teams (client services, product, marketing, SE’s) to ensure great client experience and to continuously improve process and product
Rapidly learn the market, the decision-makers, our products, and the value propositions, successfully meeting or exceeding agreed upon quotas
Qualification
Required
Bachelor's degree
5+ years experience managing clients in a SaaS environment using a consultative approach
Experience managing complex organizational structures using FinTech or PropTech services
Demonstrated knowledge/experience regarding back-office operations
Proven record of exceeding revenue and growth targets
Superb interpersonal, writing, and presentation skills
Excellent organizational and time management skills
Unquestionable integrity, work ethic, and sense of ownership
Comfortable working in a fast-paced high-growth environment
Willingness to travel
Preferred
Direct sales experience into new logos in addition to Account Management experience
Experience managing and growing accounts in an early growth-stage product line
Understanding of and/or experience with finance or construction industries
Benefits
Equity
Top-notch medical, dental and vision coverage
Unlimited PTO policy
Uncapped vacation
Health, dental & vision insurance
401k with match and expedited vesting
Robust compensation package, including equity in the form of stock options
Flexible working hours
Paid family leave
ERGs & Mentorship opportunities
Learning grant program to support ongoing professional development
Company
Built
Built is an AI-powered financial operations platform for the real estate and construction industries.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$312.69MKey Investors
CitiTCVAddition
2023-04-13Series Unknown
2022-07-13Private Equity· $23.62M
2021-09-30Series D· $125M
Leadership Team
Chase Gilbert
Chief Executive Officer
Andrew Sohr
Co-Founder
Recent News
Business News
2025-11-08
Company data provided by crunchbase