National Grid · 13 hours ago
Service Representative ANP-Temporary 9
Niagara Falls, NY
Full-time
Onsite
New Grad, Entry Level
$36.67/hr - $36.67/hrNational Grid is presently looking for Service Representative ANP-Temporary positions in the Buffalo and Niagara Falls area. The role involves working on electric and small commercial utility services, including turning electric meters on and off, conducting field collections for overdue bills, and performing metering services activities.
DeliveryEnergyOil and Gas
Responsibilities
All Service Representative Helper duties
Connect single-phase electric meters
Disconnect electric meters including three-phase
Review and process account data
Contact and interview customers or their representative and initiate applicable procedures relative to the collection and service policies and in conformance with Company and regulatory standards
Perform the necessary clerical functions
Evaluate conditions encountered on customers' premises
Make decisions and take actions in conformance with all applicable regulations, guides and practices
Conduct health impairment inspections
Replevin (socket meters only)
May also be deployed for emergency work to stand by down wires
Qualification
Required
Must have valid driver's license
Must have high school diploma or GED
Must pass validated aptitude test
Ability and willingness to work all shift/schedules, including holidays, nights, weekends and overtime as required/necessary
Working knowledge of company and regulatory requirements regarding collections policies and practices
Must possess the ability to use hand tools and to handle customer contacts satisfactorily
Must have excellent customer service and communication skills
Must be able to interact with customers face to face on a daily basis
Ability to drive all types of vehicles and equipment in adverse conditions, in a safe manner
Have the ability to travel during company 'call outs' for storm
Preferred
Background in residential/commercial electrical is preferred
Company
National Grid
National Grid facilitates electricity and gas transmission system and focuses on delivering clean energy.
Founded in 1990
10001+ employees
H1B Sponsorship
National Grid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (37)
2023 (34)
2022 (38)
2021 (30)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$1.01BKey Investors
NYSERDASEKStrategic Innovation Fund
2025-08-21Grant· $2M
2025-07-08Post Ipo Debt· $937.85M
2024-09-11Grant· $19.95M
Leadership Team
Zoë Yujnovich
Chief Executive Officer
Anntonette Zembrzuski Alberti
Manager, Product Growth and NY Customer Energy Management Growth
Recent News
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