Wipro · 2 days ago
Field Services Technician (Onsite, East Boston MA)
Logan, AL
Full-time
Onsite
Mid Level
$45K/yr - $110K/yr
3+ years expWipro Limited is a leading technology services and consulting company focused on innovative solutions for digital transformation. The Field Services Technician is responsible for maintaining and supporting mission-critical technology operations, implementing IT infrastructure, and providing technical support in a fast-paced environment.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Develop, configure, and deploy IT infrastructure solutions including servers, networks, storage, and related systems
Ensure solutions are scalable, secure, and aligned with organizational standards
Perform routine system updates, maintenance, and health checks on IT assets
Provide day‑to‑day support to end-users across hardware, software, and peripheral technologies
Assist with shipping and handling of IT equipment as needed
Serve as an escalation point for Level 1 and Level 2 support teams
Diagnose and resolve complex issues involving printers, software, network connectivity, and desktop hardware
Implement, monitor, and manage IT security controls to protect infrastructure from cyber threats
Ensure compliance with internal policies, industry standards, and data security practices, including PCI requirements
Partner closely with network engineers, system administrators, security specialists, and other IT team members to support seamless operations
Provide executive-level support and communicate effectively with technical and non‑technical stakeholders
Support IT projects, technology rollouts, and system upgrades
Maintain accurate asset records and ensure proper stock and storage management
Escort vendors and oversee work performed by third-party providers when required
Participate in internal meetings and provide subject matter expertise as assigned
Respond to on-call support needs following established schedules
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical discipline — or equivalent experience/training
3–5 years of hands-on IT experience supporting PC hardware, software, and peripherals
A+ Certification (required)
Strong technical troubleshooting skills (printers, software, network issues, desktops, etc.)
Excellent communication skills and strong attention to detail
Willingness to travel as needed
Benefits
Full range of medical and dental benefits options
Disability insurance
Paid time off (inclusive of sick leave)
Other paid and unpaid leave options
Company
Wipro
Wipro is a technology services and consulting company focused on building solutions that address clients’ digital transformation needs.
10001+ employees
H1B Sponsorship
Wipro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2251)
2024 (2251)
2023 (2845)
2022 (2422)
2021 (2837)
2020 (2468)
Funding
Current Stage
Public CompanyTotal Funding
$2.29BKey Investors
Hasham TradersPremji InvestSociete Generale
2025-06-09Post Ipo Secondary· $590.71M
2024-11-08Post Ipo Secondary· $563.71M
2022-11-22Post Ipo Secondary· $31.65M
Leadership Team
Omkar Nisal
CEO, Europe and Member of Wipro Executive Board
Srini Pallia
CEO and Managing Director
Recent News
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Company data provided by crunchbase