Atos · 8 hours ago
CLIENT DELIVERY EXECUTIVE
United States
Full-time
Remote
Senior LevelAtos is a global leader in secure and decarbonized digital solutions, dedicated to designing the future of the information space. They are seeking a Client Delivery Executive for the Public Sector to orchestrate service delivery, drive revenue growth, and ensure high customer satisfaction while managing account teams and establishing innovative strategies with clients.
Business DevelopmentConsultingEnterprise SoftwareInformation ServicesInformation TechnologyOutsourcingSoftware
Responsibilities
Initial Business Case achievement, budgeting and catering for evolving targets in revenue and / or margin
Manages Investment & purchase request, prepares Business cases
Support and partner with the CEP to negotiate contractual terms, service levels and renewals (help from Contract Manager if assigned)
Designs and drives a plan to improve project margin and ensure client meets its obligation
Ensures team has relevant skills and competencies for their current roles
People Management, Process Management and Program Management
Support and partner with the CEP on Client Leadership Establishes a strategic engagement model and ensures our customers perceive value and innovative improvements by aligning with their business vision, objectives and goals. “Customer for Life”
Compliance & Risk Management
Service Management Manage the offering, contracting and provisioning of services to customers, at a known quality, cost and design experience. ITIL aware
Profitability Management Maintain overall PM of the assigned account
Drive Cost Improvement levers
Support and partner with the CEP for Internal Process Compliance – WebCIP, BUP, Diarie etc Secure smooth running of implemented solutions (high quality and cost effective delivery) by ensuring troubleshooting/maintenance (predictive, preventive and corrective maintenance)
Qualification
Required
P&L Management - ER and Account Margin
Employee Satisfaction
Customer Satisfaction
SLA Management
Service / Process improvement
Initial Business Case achievement, budgeting and catering for evolving targets in revenue and / or margin
Manages Investment & purchase request, prepares Business cases
Support and partner with the CEP to negotiate contractual terms, service levels and renewals (help from Contract Manager if assigned)
Designs and drives a plan to improve project margin and ensure client meets its obligation
Ensures team has relevant skills and competencies for their current roles
People Management, Process Management and Program Management
Support and partner with the CEP on Client Leadership Establishes a strategic engagement model and ensures our customers perceive value and innovative improvements by aligning with their business vision, objectives and goals. 'Customer for Life'
Compliance & Risk Management
Service Management Manage the offering, contracting and provisioning of services to customers, at a known quality, cost and design experience. ITIL aware
Profitability Management Maintain overall PM of the assigned account
Drive Cost Improvement levers
Support and partner with the CEP for Internal Process Compliance – WebCIP, BUP, Diarie etc Secure smooth running of implemented solutions (high quality and cost effective delivery) by ensuring troubleshooting/maintenance (predictive, preventive and corrective maintenance)
Business Line, Project, Account and People Management
Budgeting with extensive knowledge on P&L, Targets, Revenue & Margins
Compliance & Risk Management
Thought leadership, Customer & Delivery Focus
Innovation Leveraging People, Technology and Process for Continuous Improvement; Mentoring
Company
Atos
Atos provides consulting services and solutions, ranging from supporting strategy development to enterprise solutions and technology.
Founded in 1982
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.05B2024-12-10Post Ipo Equity· $234.85M
2024-07-15Post Ipo Debt· $1.82B
2010-06-11IPO
Leadership Team
Philippe Salle
Chairman and CEO
Florin Rotar
EVP, Group Chief Technology Officer
Recent News
2026-01-20
Company data provided by crunchbase