Pepper · 3 days ago
Senior Manager of Merchandising
United States
Full-time
Remote
Senior LevelPepper is an innovative, fast-growing DTC intimate apparel brand designed to celebrate small-chested women. They are seeking a Senior Manager of Merchandising who will drive the execution of merchandising strategy, ensuring alignment across teams and delivering results within established strategic goals.
E-CommerceFashionRetailWomen's
Responsibilities
Translate the Chief Product Officer’s strategic direction into actionable seasonal and annual merchandising plans by channel
Manage SKU and assortment architecture with a focus on profitability, inventory health, and aligning products to customer expectations
Partner with Planning to develop category forecasts, SKU productivity targets, and optimize in-season performance
Use data and customer insights to make in-season adjustments that drive revenue, margin, and overall results
Identify whitespace opportunities in products and presentations within brand and product guidelines
Track competitor activity and translate insights into actionable opportunities related to assortment, colors, fabrics, styles, curated edits, trends, and pricing
Partner with Marketing, Growth, Operations, Ecommerce, and Product to ensure cohesive go-to-market execution aligned to sales and merchandising goals
Maintain alignment across teams on timelines, inventory, product priorities, and authentic brand storytelling
Build visual and analytical tools to support merchandising execution and cross-functional alignment
Manage, mentor, develop merchandising associates
Implement best-in-class site merchandising to maximize conversion, discoverability, and engagement
Drive seasonal and core sales to meet or exceed plan expectations
Leverage product reviews, graphics, video, and fit tips to highlight product benefits
Support PLP/PDP optimization, collections, and navigation to reinforce merchandising storytelling and sales plans
Identify asset needs (photography, styles, colors) and partner with ecommerce to fill gaps
Collaborate on A/B tests for content, pricing display, site pathing, and merchandising layouts
Partner to maximize site performance through analysis of sales, category & product trends, seasonality, launch timing, customer cohorts, and LTV behavior
Work with Marketing to align landing pages, sales plans, and campaign messaging
Analyze site metrics (conversion, click-through, search behavior, funnel drop-off), return/exchange data, and product journey insights to inform merchandising actions and improve LTV
Evaluate product combinations, bundles, and sets to optimize loyalty, retention, and customer lifetime value
Synthesize weekly reporting into quarterly summaries highlighting insights, recommended actions, challenges, and opportunities
Drive enhanced site presentation, copy, and assets to improve customer education and experience
Own customer calls, focus groups, and wear tests to unlock customer mindset and identify opportunities to improve products, increase purchase frequency, and grow LTV
Qualification
Required
Experience in merchandising strategy and execution
Strong analytical skills with a focus on data-driven decision making
Ability to translate strategic direction into actionable plans
Experience managing SKU and assortment architecture
Proven track record of driving revenue and profitability through merchandising
Experience in cross-functional collaboration with teams such as Marketing, Growth, Operations, Ecommerce, and Product
Ability to implement best-in-class site merchandising
Experience analyzing site performance metrics and making data-driven recommendations
Strong understanding of customer behavior and market trends
Experience managing and mentoring team members
Preferred
Experience in the DTC (Direct-to-Consumer) industry
Familiarity with intimate apparel or related industries
Experience with omnichannel merchandising strategies
Knowledge of A/B testing methodologies
Experience with customer insights and focus groups
Company
Pepper
Pepper is the intimate apparel company that's inspiring small-chested women to feel perfectly enough.
Founded in 2017
11-50 employees
H1B Sponsorship
Pepper has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (5)
Funding
Current Stage
Early StageTotal Funding
$2.4M2020-04-10Seed· $2M
2018-10-01Pre Seed· $0.4M
Leadership Team
Jaclyn Fu
Co-Founder and CEO
Recent News
2025-07-07
Company data provided by crunchbase