Customer Service Relationship Specialist​ jobs in United States
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The Hartford · 18 hours ago

Customer Service Relationship Specialist​

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$43K/yr - $64K/yr

The Hartford is an insurance company committed to making a difference and supporting the career goals of its employees. The Customer Relationship Specialist will provide an effortless experience for policyholders and agents by handling inquiries and concerns regarding insurance policies, while receiving ongoing coaching and development to enhance their career.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Promote digital self service capabilities
Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand
Assisting customers over the phone
Must have the ability to learn insurance product and processes in training environment
Required to commit to the training and work schedule
Have a dedicated workspace free from distractions during work and training hours

Qualification

Customer service experienceCall center experienceProblem solving skillsCommunication skillsSpanish bilingualAttention to detailAdaptability

Required

A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field
Ability to work in a fast-paced complex environment while navigating multiple programs
Problem solving and critical thinking skills with strong attention to detail
Excellent communication skills with ability to empathize with customers and colleagues
Adaptability
High School Diploma or equivalent experience required
Spanish bilingual a plus
Must have the ability to learn insurance product and processes in training environment
Required to commit to the training and work schedule
Have a dedicated workspace free from distractions during work and training hours

Benefits

Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
25 days paid time off in your first full year of service and Paid Holidays
Tuition reimbursement, Student Loan Paydown Program
401K

Company

The Hartford

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The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
dateFounded in 1810
location
Hartford, Connecticut, USA
people-size10001+ employees
web-link
http://www.thehartford.com

Funding

Current Stage
Public Company
Total Funding
unknown
1995-12-15IPO

Leadership Team

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Christopher Swift
Chief Executive Officer
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Recent News

Business Wire
Water And Freezing Damage, Burglary Lead The Hartford’s Top Five Small-Business Claims
2025-12-09
PR Newswire
Leading Sureties Announce the Launch of SuretyBind
2025-12-08
EIN Presswire
Paralympic Athletes and Wounded Veterans to Participate In The Hartford Ski Spectacular
2025-12-02
Company data provided by crunchbase