TMA Systems · 1 day ago
IT Systems Administrator
TMA Systems is a global leader in Enterprise Asset and Maintenance Management software, serving various sectors. They are seeking a proactive IT Systems Administrator to manage their hybrid environment and provide technical support to end-users.
ComputerSoftware
Responsibilities
Serve as the primary point of contact for internal technical support, championing a high-quality employee experience
Diagnose, troubleshoot, and resolve hardware, software, and access-related issues efficiently
Monitor the helpdesk ticketing system, prioritizing and executing tasks to meet service level expectations
Maintain rigorous operational documentation and ensure all activities adhere to established IT policies and standards
Administer and support a hybrid environment, including Azure Entra ID, Active Directory, DNS, Windows Server, and IIS
Assist in the operation and maintenance of Azure cloud infrastructure resources
Perform routine system monitoring, patch management, and remediation to ensure high availability
Strictly follow change management processes when implementing infrastructure updates
Manage the full user lifecycle: onboarding new hires, managing transfers, and processing offboarding securely
Administer user accounts, licenses, group memberships, and access rights in accordance with Least Privilege principles
Provision, configure, and deploy workstations, ensuring all endpoints meet security configuration standards
Maintain an accurate, real-time inventory of all IT assets and endpoints
Assist with network connectivity troubleshooting and support SSL/TLS certificate tracking, renewal, and deployment
Execute compliance-related activities, including audit evidence collection and documentation
Monitor security alerts and respond to incidents in coordination with the IT Team Lead
Collaborate with HR and Compliance teams to coordinate sensitive access changes
Qualification
Required
3+ years of experience in IT System Administration or a high-level Service Desk role
Strong proficiency with Microsoft Active Directory, Azure Entra ID, and Windows Server environments
Fundamental understanding of DNS, DHCP, TCP/IP, and SSL/TLS certificate management
Proven ability to diagnose complex hardware and software issues
Excellent communication skills with the ability to explain technical concepts to non-technical staff
Preferred
Experience with PowerShell scripting for automation
Knowledge of compliance frameworks (e.g., SOC2, ISO, HIPAA)
Industry certifications (e.g., CompTIA Network+/Security+, Microsoft Certified: Azure Administrator)
Company
TMA Systems
TMA Systems is a computer software company that offers maintenance management software.
Funding
Current Stage
Growth StageTotal Funding
$68MKey Investors
Silversmith Capital Partners
2021-10-05Private Equity· $68M
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