Career Group Companies · 17 hours ago
Head of Case Management
Miami, FL
Full-time
Onsite
Director/ExecutiveCareer Group Companies is an asset management firm seeking a Head of Case Management / Intake. This role focuses on overseeing and scaling the case management function, building structure, enforcing processes, and driving consistent execution across the team.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Oversee the full case management and intake function
Establish, implement, and enforce clear processes and uniform systems
Lead, manage, and develop the case management leadership team
Ensure consistent execution across the function
Take high-level direction and translate it into scalable, repeatable workflows
Partner closely with leadership as a hands-on operator
Qualification
Required
Proven experience as a strong operator with a focus on systems, process, and execution
Demonstrated people leadership and experience managing managers
Ability to lead the function without running individual cases or campaigns
Comfortable working in an in-office, operator-driven environment
Preferred
Open to candidates from a variety of backgrounds, including law, marketing, lead generation, or other operational environments
Law firm experience not required
Personal injury experience not required
Execution-focused leadership and operational rigor
Company
Career Group Companies
Career Group Companies is a staffing and recruiting company providing luxury boutique staffing services.
Founded in 1981
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Susan Levine
Chief Executive Officer
Recent News
Globe and Mail
2025-11-12
Seattle TechFlash
2025-06-10
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