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Tri-Force Consulting Services Inc. | IT Recruitment & Staffing Agency · 2 days ago

Senior Technology Analyst (ISD25011)

United States

Full-time

Remote

Senior Level

5+ years exp

Tri-Force Consulting Services Inc. is an IT recruitment and staffing agency that specializes in providing technology solutions for government and commercial clients. They are seeking Senior Technology Analysts to provide content editing services and testing to support WCAG & ADA compliance efforts.

ConsultingEnterprise SoftwareInformation TechnologySoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide content editing services and testing to support WCAG & ADA compliance efforts

Manage automated and manual accessibility testing processes

Provide development guidance for semantic structure, ARIA, and keyboard support

Plan and execute accessibility testing across web, mobile, PDF, and kiosks

Demonstrated experience leading work across multiple stakeholders (business owners, comms/content teams, IT, legal/risk/compliance), including setting standards and driving adoption

Ability to perform accessibility evaluations, write clear findings, and create prioritized remediation plans

Ability to translate accessibility requirements into practical content standards and repeatable templates

Ability to write and maintain documentation (SOPs, job aids, checklists) and deliver training

Proficiency using at least one accessibility testing approach in each category: Automated scanning (Siteimprove, Browser stack, PDFix, tools or equivalent)

Manual testing (keyboard-only navigation + screen reader validation at a basic level)

Document remediation (Acrobat Pro for PDFs and/or Word built-in accessibility tools)

Experience supporting audits, compliance reporting, or formal review processes (internal controls, risk tracking, corrective action plans)

Familiarity with one or more CMS platforms (e.g., SharePoint, Drupal, WordPress, etc.) and typical publishing workflows

Working knowledge of HTML/CSS basics sufficient to diagnose content-level accessibility issues and communicate fixes (not a developer requirement, but senior analysts should be able to “read” the problem)

Proven ability to lead (not just participate): facilitate working sessions, manage a backlog of fixes, track compliance progress, and report status/risks

Strong communication skills: can explain accessibility issues to non-technical content owners in plain language and provide actionable detail to technical staff

Qualification

Digital accessibility experienceWCAG 2.1 complianceAccessibility testing toolsContent management systemsHTML/CSS knowledgeCommunication skillsLeadership abilitiesDocumentation skills

Required

Bachelor's degree in information systems, computer science, accessibility/UX, communications, public administration, or a related field OR equivalent experience

5 years of progressively responsible experience in technology analysis supporting enterprise content (e.g., CMS, intranet, web publishing, digital documents/workflows)

3 years of hands-on experience with digital accessibility work (testing, remediation, governance) aligned to WCAG 2.1 Level AA (or higher) and Section 508 principles

Demonstrated experience leading work across multiple stakeholders (business owners, comms/content teams, IT, legal/risk/compliance), including setting standards and driving adoption

Strong working knowledge of accessibility standards: WCAG success criteria (especially common failures: headings, color contrast, link text, tables, forms, images/alt text, captions/transcripts, keyboard navigation)

Content lifecycle governance: templates, publishing rules, review cycles, versioning, retention, and approval workflows

Content formats: HTML pages and office/PDF documents (Word, PDF, PowerPoint) and how accessibility differs across them