Cypress HCM · 20 hours ago
Member Claims Associate
Cypress HCM is seeking a Member Claims Associate to execute the daily operations of a health plan. The role involves processing medical claims, addressing member inquiries, and contributing to team efficiency and communication.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Execute the daily operations of a health plan, including processing medical claims, researching and responding to our members' most complicated questions, tracking your accuracy around core metrics, and troubleshooting the many operational challenges that affect our business
Be part of the team that is continuously adapting to improve efficiency and scalability
Think critically and strategically to continually boost teamwork and communication across offices
Gain additional skills across different areas of our business over time
Develop in-depth industry expertise in the healthcare economy
Cultivate a culture that aligns with our values and incorporates the unique aspects of our team
Reporting to the Manager of Member Claims, this is an essential role on our Customer Experience team
Qualification
Required
Execute the daily operations of a health plan, including processing medical claims, researching and responding to our members' most complicated questions, tracking your accuracy around core metrics, and troubleshooting the many operational challenges that affect our business
Be part of the team that is continuously adapting to improve efficiency and scalability
Think critically and strategically to continually boost teamwork and communication across offices
Gain additional skills across different areas of our business over time
Develop in-depth industry expertise in the healthcare economy
Cultivate a culture that aligns with our values and incorporates the unique aspects of our team
Reporting to the Manager of Member Claims, this is an essential role on our Customer Experience team
Above all, you are driven, curious, and take ownership for everything you do
You can become proficient with a large volume of information quickly
You are a committed team player
You are excited to build and adapt to the adventures of working on a growing team
You are passionate about being a part of a fast-growing company
You have a passion for our mission to transform the health insurance experience for employers and their employees
Preferred
Bachelor's degree or 1 or more years of work experience