Job Duck · 15 hours ago
V104- Legal Intake and Client Support Representative
United States
Full-time
Remote
New Grad, Entry LevelJob Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a Legal Intake and Client Support Representative who will support clients throughout their legal journey by gathering information and ensuring a smooth process.
Staffing & Recruiting
Responsibilities
Create timelines, summaries, and case‑related documentation
Respond promptly to client emails
Answer general client questions and explain processes clearly
Ask intake questions, gather details, and record information accurately
Maintain professionalism and confidentiality in all interactions
Collaborate with internal team members, including virtual receptionists
Convert documents as needed and maintain consistent file formatting
Share resources and updates with clients and prospective new clients
Organize electronic files and ensure all documents are stored appropriately
Learn and manage the internal CRM system
Conduct intake calls with clients and prospective clients
Qualification
Required
Schedule aligned with PST (Pacific Standard Time)
Must be detail-oriented
Must be organized
Must be client-focused
Must be able to manage a high volume of communication efficiently
Must be comfortable learning new systems
Must be able to independently manage workflows
Preferred
Languages: English, Spanish
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase