Paramount · 2 days ago
Broadcast Support Technician
Washington, DC
Full-time
Onsite
Mid Level
$65K/yr - $84K/yr
3+ years expParamount is a leading global media and entertainment company focused on creating premium content and experiences for audiences worldwide. They are seeking a Broadcast Support Technician to provide multi-level technical support for newsroom operations and production facilities, ensuring smooth daily operations and assisting with live news events as needed.
Digital EntertainmentEventsMedia and Entertainment
No H1B
U.S. Citizen Only
Responsibilities
Providing first-level technical support and timely issue resolution for end users
Supporting daily newsroom and production operations across broadcast systems and tools
Maintaining and troubleshooting client hardware and software for general office use
Supporting audio systems, editing platforms, and post-production workflows
Assisting with network troubleshooting and system connectivity issues
Participating in server maintenance and support for Microsoft and Linux environments
Providing technical support for live news events and special productions
Qualification
Required
Bachelor's degree (BA/BS) in a related field or equivalent combination of education and 3+ years of technology or broadcast support experience
Experience supporting clients in an enterprise environment, providing both remote and in‑person technical support
Experience with Active Directory, Microsoft O365, and WAN/LAN networking
Experience supporting Microsoft Windows, macOS, mobile devices (Android and iOS), virtual desktop environments (Citrix VDI), and VPN technologies
Proficiency in troubleshooting hardware, software, workflows, and business‑related applications
Ability to successfully pass required government background checks as needed to access government facilities
Strong interpersonal skills with the ability to skillfully guide users, provide support, and escalate issues as needed in a live 24/7/365 environment
Ability to work quickly while remaining calm and focused in high‑pressure situations
Demonstrated ability to multitask while accurately documenting issues, processes, and workflows
Ability to collaborate within a team while also working individually when required
Working knowledge of video production workflows, including ingest, transcoding, graphics, media formats, transfer acceleration, delivery, and playout
Ability to lift and shift equipment weighing up to 45 lbs
Benefits
Medical
Dental
Vision
401(k) plan
Life insurance coverage
Disability benefits
Tuition assistance program
PTO
Company
Paramount
Paramount is a leading media and entertainment company that creates premium content and experiences for audiences worldwide. It is a sub-organization of Paramount Pictures.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Vibol Hou
EVP & CTO, Streaming
Anna Priest
SVP, Head of Paramount+ UK & Ireland
Recent News
2026-01-22
Company data provided by crunchbase