Coupa · 1 day ago
Director of Value Services Business Planning, Analytics & Operations
United States
Full-time
Remote
Director/Executive
$152K/yr - $198K/yr
10+ years expCoupa Software, Inc. is a leader in AI-driven spend management solutions. The Director of Business Planning, Analytics & Operations will drive the financial and operational strategy for Value Services, overseeing a team focused on operational rhythm, forecasting, and performance analytics to meet financial targets.
Cloud InfrastructureFinTechProcurementSoftware
Responsibilities
Orchestrate the operational rhythm of the business: drive the weekly forecast reviews and quarterly business reviews (QBRs), ensuring availability and accuracy of data and insights
Architect demand and capacity models: build models that provide visibility into resource needs vs. incoming demand or customer growth across services and customer success, supporting leadership to make data driven capacity and margin decisions
Budget and Performance management: partner with finance and leadership on budget performance vs. plan, proactively identifying drivers and root causes of variances in revenue and gross margin
Support annual planning cycles: translating financial targets and strategic priorities into operational plans and resource requirements across Value Services
Build operational discipline and scale: establish process and reporting frameworks and SOPs that enable operational simplicity, consistency, scale
Lead and mentor the team; foster a culture of accountability and accuracy, providing hands-on support for complex analysis and modeling when needed
Qualification
Required
10-12+ Years in a Business Operations, FP&A, or Sales operations, with at least 3+ years in a people management role providing business guidance and prioritization
Proven experience executing forecasting processes and capacity models in a professional services or SaaS environment where data insights enabled business decisions
Deep understanding of Services P&L (Gross Margin, Utilization, Bill Rates, Backlog) and Saas metrics (NRR, GRR, Churn)
Mastery of financial modeling and data synthesis. Experience with SFDC and PSA tools (Certinia/Financial Force, Rocketlane, OpenAir) and BI platforms is highly preferred
Proven ability to synthesize complex data into clear, concise summaries for stakeholders and leadership
Track record of operating in ambiguity and building structure where none existed
Preferred
Experience with SFDC and PSA tools (Certinia/Financial Force, Rocketlane, OpenAir) and BI platforms is highly preferred
Company
Coupa
Coupa is a cloud platform for business spend that offers a fully unified suite of financial applications for business spend management.
1001-5000 employees
H1B Sponsorship
Coupa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (40)
2023 (43)
2022 (73)
2021 (62)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$219MKey Investors
T. Rowe PriceMeritech Capital PartnersCrosslink Capital
2022-12-12Acquired
2021-06-03Post Ipo Equity· $50M
2016-10-06IPO
Leadership Team
Nigel Pegg
Senior Vice President, Platform
Wolfgang Kalthoff
VP Product Engineering
Recent News
2026-01-14
2025-12-15
2025-12-10
Company data provided by crunchbase