DeepIntent · 18 hours ago
Senior Client Success Manager
New York, New York
Full-time
Onsite
Mid, Senior Level
$110K/yr - $120K/yr
5+ years expDeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. They are seeking an experienced Senior Client Success Manager to manage client relationships, drive revenue retention, and identify growth opportunities.
AdvertisingHealth CareMarketing
Responsibilities
Own end-to-end management of assigned managed service and/or self-service client accounts
Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations
Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics
Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs
Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews
Identify and proactively drive upsell and growth opportunities across products, audiences, inventory, and measurement solutions
Partner closely with Platform Operations, Analytics, Integrations, and Sales to ensure seamless execution and data accuracy
Educate and enable clients on DeepIntent’s DSP and self-service tools to increase adoption and long-term value
Regularly assess account health, identifying risks early and taking action to support retention and renewals
Stay current on digital and programmatic advertising best practices and apply industry knowledge to elevate client strategy
Qualification
Required
5+ years of experience in Client Success, Account Management, or a related role within ad tech, digital media, or programmatic advertising
Strong knowledge of the adtech advertising ecosystem, key industry partners and technical market standards including DSPs, SSPs, ad serving, measurement, and brand safety
Proven ability to independently own and grow senior client relationships
Strategic mindset with the ability to translate data into actionable insights and recommendations, with experience leading client meetings and QBRs
Excellent written and verbal communication skills
Highly organized, detail-oriented, and comfortable managing multiple accounts and priorities
Proficient with Word, Excel and PowerPoint
Preferred
Experience working across both managed service and self-service models
Healthcare or pharmaceutical advertising experience is a plus, but not required
Have a desire to work in a rapidly growing and ever-changing environment
Benefits
Quarterly bonus plan
Comprehensive medical, dental, and vision insurance
401K match program
Unlimited PTO policy and paid holidays
Remote friendly culture with flexible work options
Career development and advanced education support
WFH and internet stipends
Competitive base salary plus performance based bonus
Comprehensive medical insurance
Paid holidays
Hybrid-friendly culture with flexible work options
Professional development reimbursement
WiFi reimbursement
Health and wellness allowance
Flexible PTO
Parental leave
Company
DeepIntent
DeepIntent is a healthcare marketing technology company founded on the principle that digital media can influence positive health outcomes.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-09-09Acquired
2019-01-01Series Unknown
Leadership Team
Chris Paquette
Founder & CEO
Amit Chaturvedi
Chief Operating Officer
Recent News
2025-10-09
globallegalchronicle.com
2025-10-03
Company data provided by crunchbase