Delaware Technical Community College · 2 days ago
Testing Center Coordinator II
Wilmington, DE
Full-time
Onsite
Mid Level
$44K/yr - $44K/yr
4+ years expDelaware Technical Community College is seeking a Testing Center Coordinator II for their Stanton Campus. The role involves coordinating and managing daily operations of the testing center, including scheduling and administering various academic and certification tests, while also developing business opportunities with testing service centers.
Higher Education
Responsibilities
Manages the daily operations of the Campus Testing Center, including overseeing the budget and financial aspects of the Center. Identifies, evaluates, and recommends vendors for high stakes testing program and secures contracts
Sets up the student testing center, including ordering and/or preparing any necessary materials (computers, test booklets, etc.) and equipment. Ensures that the computers have appropriate software loaded for efficient test operation
Provides assistance to students who are taking the tests. Informs students of the appropriate test taking procedures. Monitors students taking tests and reports any acts of academic dishonesty to the appropriate personnel
Evaluates all computer exams to assure procedures are relevant to the testing format and troubleshoots any problems with the smooth operation of the computerized tests. Also implements new test procedures and surveys the community/region for new computer tests currently being used in business, government, industry, and the private sector
Schedules individuals for testing, proctors the tests, and ensures that tests are electronically sent for evaluation. Maintains and troubleshoots testing center equipment
Handles inquiries regarding scheduling information, types of tests available, directions to the Center, phone numbers to call, etc. Determines operating hours and support staff work schedules. May create guides, fliers, bookmarks, instructions, or reference manuals to advertise the Campus Testing Center’s hours, operations, and procedures
Drafts and recommends internal test taking procedures
Gathers information regarding the potential demand for a particular test, the computer platform requirements to run the test, the associated cost, etc. and makes recommendations to supervisor
Tracks information related to types of tests taken, number of people, pass/fail status, fees paid, “no shows” etc. and prepares reports
Interviews, trains, supervises, and evaluates support staff
Performs other related duties as required
Qualification
Required
Associate degree in a relevant field and four (4) years of relevant experience; or other equivalent combination of education and experience
Knowledge of teaching methods and techniques
Knowledge of testing center equipment
Knowledge of College test taking procedures
Knowledge of supervisory principles and practices
Knowledge of word processing, spreadsheet, and database software
Skill in the use of relevant technical equipment
Good interpersonal and communication skills
Strong organizational and customer service skills
Ability to make decisions and problem solve independently
Ability to multi-task and to function independently
Ability to communicate effectively, both orally and in writing
Company
Delaware Technical Community College
Delaware Technical Community College is a statewide multi-campus community college committed to providing affordable, open admission, post-secondary education that is relevant and responsive to labor market and community needs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
DARYL GRUAR
MECHANICAL ENGINEERING TECHNOLOGY - DEPARTMENT CHAIR & INSTRUCTOR
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