SSM Health · 23 hours ago
Human Resources and Labor Relations Manager
MO-SSM Health Saint Louis University Hospital 1201 Grand
Full-time
Onsite
Senior Level
5+ years expSSM Health is a nationally recognized academic medical center located in St. Louis. The HR & Labor Relations Manager will drive collaborative labor partnerships and support over 3,000 healthcare professionals while ensuring compliance with labor laws and managing collective bargaining processes.
Health Care
Responsibilities
Serve as the primary liaison with union representatives and hospital leadership
Lead collective bargaining and ensure alignment with organizational and legal requirements
Interpret and consistently apply multiple collective bargaining agreements
Oversee the full grievance process, including arbitration
Advise leaders on dispute resolution in accordance with contractual agreements and organizational policies
Coordinate mediation, negotiation, and related dispute resolution activities
Ensure compliance with federal and state labor laws (FMLA, NLRA, wage/hour)
Monitor legislative changes and update practices to reduce risk
Guide complex labor and HR compliance issues
Advise leadership on labor trends, contract impacts, and workforce stability
Support staffing strategies that promote operational efficiency and quality care
Deliver training on labor relations best practices and contract compliance
Support union avoidance education across the System with HR and Legal teams
Guide organizing activity or potential union campaigns
Maintain accurate labor relations records and metrics
Prepare and present labor relations updates to executive leaders
Support HR programs, initiatives, and continuous improvement efforts
Consult with leaders on complex employee relations matters
Perform additional responsibilities as assigned
Qualification
Required
Bachelor's degree required
Minimum 5 years of HR experience
At least 1–2 years of labor relations experience required within a unionized environment
Preferred
Experience leading negotiations, interpreting CBAs, or managing grievances strongly preferred
Benefits
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Company
SSM Health
SSM Health is a Catholic, not-for-profit health system.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joy Grosser
Chief Information Officer
Kim Henrichsen
President
Recent News
Springfield Business Journal
2026-01-05
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2025-11-06
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