Mount Sinai Health System · 1 day ago
Patient Liaison Coordinator(Fluent in Arabic) -Mt Sinai International Services
New York, NY
Full-time
Onsite
Entry, Mid Level
$65K/yr - $82K/yr
2+ years expMount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking a Patient Liaison Coordinator to coordinate and navigate care for patients. The role involves facilitating communication between patients and hospital staff, planning services, and ensuring patient satisfaction throughout their experience.
Health CareHospitalMedical
Responsibilities
Plans, refers, and coordinates medical services for Executive Services patients accessing the Mount Sinai Health System
Greets Executive Services either in person or via telephone, and updates their demographics in the department management system
Cultivates and maintains professional customer service relationships within the health system
Verifies visit details with the patient or family prior to arrival or, at minimum, at time of arrival before visit
Navigates patient and family members to and from appointments
Communicates all required detail to appropriate parties regarding patient's arrival, and ensures that the medical record is available for the physician
Processes HIPAA-related paperwork and other institutional forms as required, maintaining a high degree of accuracy and appropriate filing
Performs customer satisfaction rounding with patients when admitted
Schedule patient follow-up appointment(s) as needed. Provides patient with guidelines for requesting medical records and other paperwork
Performs basic charge entry tasks
Answers phones for department and coordinates inquires with appropriate team members or departments
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
Perform other duties assigned by Director or supervisor
Qualification
Required
Must speak fluent Arabic
At least 2 years' experience, preferably in a health care facility/physician practice environment
Preferred
Bachelor's degree preferred
Company
Mount Sinai Health System
Mount Sinai Health System delivers integrated medical care, research, and medical education through its network.
10001+ employees
H1B Sponsorship
Mount Sinai Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (26)
2022 (20)
2021 (6)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$41.9MKey Investors
National Institutes of HealthHearst Health Prize.Multiple Myeloma Research Foundation
2024-11-11Grant· $7M
2024-06-06Grant· $0.1M
2023-11-02Grant· $7M
Leadership Team
Vincent Tammaro
Executive Vice President and Chief Financial Officer
David Feinberg
Senior Vice President, Chief Marketing and Communications Officer
Recent News
Digital Journal
2026-01-08
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