Rooms Controller - The Grandview Resort jobs in United States
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Vacatia · 1 day ago

Rooms Controller - The Grandview Resort

Vacatia is a company focused on enhancing guest experiences in resort operations, and they are seeking a Rooms Controller to help manage room assignments and coordinate with multiple departments. In this vital role, you will ensure smooth check-in experiences and monitor room inventory while providing support to the Front Desk and Reservations teams.

E-CommerceMarketplaceResortsTravel

Responsibilities

Manage room assignments for all pending and last-minute reservations
Collaborate with Front Desk and Reservations to ensure smooth operations
Monitor room inventory and communicate occupancy updates to management
Identify and report potential overbooking or availability issues
Respond to guest messages and reviews across online travel platforms
Maintain accuracy in documentation, reports, and system entries
Assist with check-ins, check-outs, and guest service needs as required
Provide professional, courteous communication with both guests and team members

Qualification

Reservation management systemsFront office experienceMicrosoft OfficeOrganizational skillsMultitasking skillsCommunication skillsProblem-solving abilitiesDetail-oriented

Required

2-3 years of front office experience; resort or timeshare background preferred
Strong organizational and multitasking skills
Proficiency in Microsoft Office and reservation management systems
Excellent communication and problem-solving abilities
Dependable, detail-oriented, and able to work well independently or as part of a team
Flexible schedule including evenings, weekends, and holidays

Benefits

Be part of a supportive, team-oriented resort environment
Gain valuable experience in resort operations and guest relations
Opportunities for professional growth within hospitality

Company

Vacatia

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Vacatia is the resort marketplace for vacationing families, whose mission is to make family vacations better

Funding

Current Stage
Late Stage
Total Funding
$48.84M
Key Investors
Dustin GillmanJavelin Venture Partners
2021-11-10Series B· $20M
2019-11-15Series Unknown· $10.9M
2015-04-09Series A· $12.24M

Leadership Team

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Caroline Shin
CEO & Co-Founder
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Keith Cox
Board Director
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Company data provided by crunchbase