Support Revolution · 22 hours ago
Content Manager
United States
Full-time
Remote
Mid, Senior Level
$0/yr - $90K/yr
5+ years expSupport Revolution is a company that helps organizations reduce software support costs while improving service. The Content Manager will lead a global marketing team in creating impactful content across various platforms, ensuring consistency and optimization for digital success.
ConsultingInformation TechnologySoftware
Responsibilities
Write, edit, and adapt content for web, blogs, videos, campaigns, social media, and sales enablement
Manage and mentor a global marketing team, driving consistency and quality
Deliver integrated content packages optimized for digital success
Collaborate with marketing, sales, product, and leadership to turn insights into engaging and lead-driving content
Manage external writers, designers, and agencies to scale content production
Oversee briefs, timelines, and quality to keep content on-brand and on time
Monitor and report on program outcomes, leveraging insights to propose and implement continuous improvement initiatives that drive operational excellence
Qualification
Required
5+ years in B2B content marketing, marketing communications, or digital marketing
Proven experience managing global or cross-functional teams
Exceptional writing and editing skills - you make complex topics clear, engaging, and memorable, keeping it human and personable
Strong digital marketing knowledge, including SEO, web, email, and social channels
Comfortable managing multiple projects with tight deadlines
Knowledge about AI optimisation strategies and how they fit with content plans
Preferred
Experience in IT services, managed support, or third-party support
Benefits
Medical, Dental, and Vision coverage
401K retirement savings plan
Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
Employee Development – A personalized competency framework with training opportunities to advance your career
Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose
Company
Support Revolution
Support Revolution is a third party software firm that provides Oracle and SAP software support and maintenance services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Smith
Founder and CEO
Company data provided by crunchbase