Benchmark Senior Living · 22 hours ago
Area Director of Programming/Activiites within assisted living
Manchester, NH
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expBenchmark Senior Living is dedicated to transforming the lives of seniors through innovative programming. The Area Director of Programming will support communities in delivering personalized programming that enhances residents' quality of life and partners with various directors to implement best practices.
Health CareHospitality
Responsibilities
Execute the strategic vision and programming direction set by the Senior Director of Lifestyle Engagement/VP Operations and Resident Programming
Partner with Programming Directors to ensure a dynamic, resident-centered calendar aligned with the Six Dimensions of Wellness
Support implementation of engagement standards that reflect Benchmark’s purpose-driven culture and values
Monitor programming KPIs (e.g., participation, satisfaction scores) and develop action plans in collaboration with community teams
Mentor and develop Programming Directors to elevate leadership and resident engagement quality
Provide feedback on pilot programs and assist with regional implementation and evaluation
Serve as a communication link between communities and the Senior Director by sharing trends, feedback, and opportunities
Support execution of cross-functional and interdisciplinary programming experiences with care, dining, and wellness teams
Ensure compliance with all engagement-related policies, documentation practices, and state regulatory requirements
Facilitate training sessions, best practice sharing, and peer development among Programming Directors
Assist in development and rollout of new and Signature Programs
Continuously monitors industry trends and advancements in engagement to maintain our position as an industry leader
Supports the interview and selection process of new Program Directors
Demonstrates strong collaboration with the memory care team to uphold excellence across all levels of care
Qualification
Required
Bachelor's degree in a relevant field (e.g., Recreation Therapy, Human Services, Gerontology)
Minimum of 3–5 years in programming leadership within Assisted Living or senior living settings
Strong understanding of person-centered engagement practices and wellness dimensions
Proficiency in engagement platforms (e.g., Sagely) and documentation processes
Ability to travel frequently (up to 80%) across assigned region and/or company wide
Inspires a culture of purpose, inclusion, and joy through programming leadership
Holds teams accountable to high engagement and documentation standards
Effectively supports implementation of strategic initiatives with field-level ownership
Demonstrates emotional intelligence, coaching mindset, and resident-centered thinking
Communicates clearly across departments and leadership levels
Preferred
Experience supervising or mentoring multiple communities or teams
Benefits
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability
Company
Benchmark Senior Living
Benchmark Senior Living is a company providing world class senior living experiences.
Founded in 1997Waltham, Massachusetts, USA
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0MKey Investors
American Parkinson Disease Association
2023-08-07Grant· $0M
Leadership Team
Thomas Grape
Founder, Chairman and CEO
Recent News
Company data provided by crunchbase