Solution Delivery Consultant- Financial Experience jobs in United States
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Netsmart · 1 day ago

Solution Delivery Consultant- Financial Experience

Netsmart Technologies is a company focused on delivering technology solutions in the healthcare sector. The Solution Delivery Consultant will collaborate with clients to configure software solutions, ensuring successful implementation and adoption through effective communication and problem-solving.

Computer VisionHealth CareSoftware
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Responsibilities

Communicate effectively with clients through written documentation, presentations, and verbal interactions to explain system functionality, implementation progress, and issue resolution
Translate technical concepts and system behaviors into language that non-technical users can understand and apply
Build and maintain strong client relationships, navigating complex discussions and conflict situations to achieve shared business goals
Participate in client meetings, workshops, and training sessions to ensure solution adoption and client confidence
Prepare and execute system configuration, build, testing, and conversion activities using the established implementation methodology
Troubleshoot and resolve configuration, integration, and data issues across a variety of client environments
Partner with cross-functional internal teams to resolve complex issues and manage escalations effectively
Identify, document, and communicate solution status, risks, and issues to clients and project leadership
Assist clients and project teams with current-state analysis of workflows and operational processes
Perform system testing and validate configurations to ensure functionality meets client requirements
Support end-user training and provide guidance on best practices to maximize solution value
Identify opportunities to improve delivery processes, create efficiencies, and enhance implementation methodologies
Develop and maintain documentation for standard processes, best practices, and client-specific configurations

Qualification

Healthcare IT experienceSystem configurationSQL proficiencyTechnical consultingData analysisProblem-solving skillsCommunication skillsFlexibilityAdaptabilityTeam collaboration

Required

Bachelor's degree or equivalent relevant professional experience
1+ year of experience in healthcare IT, systems implementation, technology consulting, or a similar client-facing delivery role
Strong written and verbal communication skills, with the ability to present technical information clearly
Proven problem-solving and decision-making skills
Comfort working in ambiguous, fast-paced environments
Flexibility and willingness to learn new technologies and adapt to client needs
Experience with system configuration, testing, and troubleshooting
Understanding of databases and data structures
Ability to communicate technical concepts to non-technical audiences
Familiarity with SQL (writing basic queries, analyzing data, troubleshooting issues)

Preferred

Experience with Salesforce or similar CRM platforms
Knowledge of basic accounting principles or Revenue Cycle Management (RCM)
Experience within healthcare or the Netsmart client industries(clinical, human services, long term care, senior living, etc)
Experience with Netsmart EHR solutions
Experience within Netsmart client industries (clinical, human services, long-term care, senior living, etc.)
General conceptual understanding of AI and automation in the consulting or solution delivery space (e.g., data-driven insights, workflow optimization, intelligent automation)

Company

Netsmart

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Netsmart is a healthcare software company that assists in delivering whole-person, value-based care.

Funding

Current Stage
Late Stage

Leadership Team

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AJ Peterson
Senior Vice President & General Manager, CareGuidance
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Company data provided by crunchbase