Compass · 10 hours ago
New Development Sales Gallery Concierge
Bellevue
Full-time
Onsite
New Grad, Entry Level
$31/hr - $38/hrCompass is revolutionizing the real estate industry with its end-to-end platform that empowers residential real estate agents. The Sales Gallery Concierge role involves creating a high-end concierge experience for guests at the Park Row Sales Gallery, managing day-to-day operations, and ensuring a seamless experience for both guests and the sales team.
Property ManagementPropTechReal EstateReal Estate BrokerageResidential
Responsibilities
Acting as the primary point of contact for the Sales Gallery, providing a warm, high-end greeting to all guests
Managing the "Stage Presence" of the gallery: ensuring music, lighting, scent, and temperature are perfect at all times
Providing concierge services: offering beverages, taking coats, and managing the arrival experience while guests wait for their sales associate
Managing the calendar for the Sales Gallery, including scheduling tours and broker previews
Conducting daily "walk-throughs" of the Sales Gallery and Model Residences to ensure they are 100% presentable
Reporting and tracking Sales Gallery deficiencies
Troubleshoot, report, and track/coordinate with vendors to maintain and resolve any issues related to Sales Gallery (florists, cleaning crews, IT/AV support)
Creating and maintaining a collateral and office supplies tracking sheet
Monitoring, replenishing, and tracking delivery of inventory of high-end marketing collateral, refreshments, and office supplies
Managing invoicing and Sales Gallery Budget
Assisting in the execution and logistics coordination of on-site and off-site broker events and VIP buyer previews
Maintaining a "Local Guide" knowledge base (neighborhood amenities, restaurants, etc.) to share with prospective buyers
Answering the main phone line and providing a polished, professional first impression
Maintain and update CRM systems, MLS postings, price sheets, unit status, and trust fund logs • Ensure accurate and secure record-keeping for all contracts, deposits, correspondence, and transaction records across platforms
Produce and distribute daily, weekly, monthly, and ad hoc sales, traffic, escrow, and investor reports • Track reservations, contracts, cancellations, holds, deposits, incentives, parking/storage requests, and unit status changes
Managing the CRM lead distribution engine, ensuring all incoming inquiries are assigned to agents based on established protocols
Monitoring CRM health to ensure agents are updating lead statuses and following up within required timeframes
Qualification
Required
Experience in high-end hospitality, luxury retail, or aviation (e.g., Four Seasons, Nordstrom, Private Aviation)
Passion for residential, resort, new construction real estate
Unmatched interpersonal and verbal communication skills
Professional demeanor and 'polished' appearance suitable for a high-net-worth environment
Ability to remain calm and gracious under pressure during busy event periods
Confident, credible, and articulate - ability to deal with high net-worth buyers on a sophisticated level
Winning attitude, high energy, and enthusiastic
Highly organized with a strong attention to detail and good follow up skills
Ability to multitask and work in a fast-paced environment
A self-starter, efficient, and able to remain flexible within a dynamic environment
A team player with willingness to collaborate and learn from others
High levels of proficiency with Microsoft Excel, PowerPoint, and Word
Professional in demeanor and appearance, a self-starter, efficient, and a 'team player.'
Able to work flexible hours and possibly evenings and weekends
Able to be present at project in Bellevue 5-days per week
Ability to lift approximately 35lbs
Benefits
Paid vacation
Holidays
Sick time
Parental leave
Recharge leave
Medical
Tele-health
Dental and vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance
Company
Compass
Compass is a real estate technology company that provides an online platform for buying, renting, and selling real estate assets.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.62BKey Investors
Morgan Stanley Senior FundingSoftBank Vision FundFidelity
2026-01-08Post Ipo Debt· $850M
2025-11-17Post Ipo Debt· $250M
2021-04-01IPO
Leadership Team
Robert Reffkin
Founder & CEO
M
Mike Toltzis
Co-Founder @ SET Real Estate Group || Compass
Recent News
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2026-01-12
2025-12-18
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