The Mount Sinai Hospital · 1 day ago
Patient Liaison Coordinator(Fluent in Arabic) -Mt Sinai International Services
150 E 42nd St, New York, NY, 10017, US
Full-time
Onsite
Entry, Mid Level
$65K/yr - $82K/yr
2+ years expThe Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking a Patient Liaison Coordinator to coordinate and navigate care for patients. The role involves facilitating communication between patients and hospital staff, ensuring a smooth patient experience during their treatment process.
Hospital & Health Care
Responsibilities
Plans, refers, and coordinates medical services for Executive Services patients accessing the Mount Sinai Health System
Greets Executive Services either in person or via telephone, and updates their demographics in the department management system
Cultivates and maintains professional customer service relationships within the health system
Verifies visit details with the patient or family prior to arrival or, at minimum, at time of arrival before visit
Navigates patient and family members to and from appointments
Communicates all required detail to appropriate parties regarding patient's arrival, and ensures that the medical record is available for the physician
Processes HIPAA-related paperwork and other institutional forms as required, maintaining a high degree of accuracy and appropriate filing
Performs customer satisfaction rounding with patients when admitted
Schedule patient follow-up appointment(s) as needed. Provides patient with guidelines for requesting medical records and other paperwork
Performs basic charge entry tasks
Answers phones for department and coordinates inquires with appropriate team members or departments
Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
Perform other duties assigned by Director or supervisor
Qualification
Required
Must speak fluent Arabic
At least 2 years' experience, preferably in a health care facility/physician practice environment
Preferred
Bachelor's degree preferred
Company
The Mount Sinai Hospital
The Mount Sinai Hospital is one of the nation's oldest, largest, and most respected hospitals, and a member of the Mount Sinai Health System.
10001+ employees
H1B Sponsorship
The Mount Sinai Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (110)
2024 (66)
2023 (71)
2022 (84)
2021 (45)
2020 (44)
Funding
Current Stage
Late StageLeadership Team
Michael Pastier
Senior Vice President / Chief Financial Officer
Scott Lorin, MD, MBA
President, Chief Operating Officer
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