ThreePDS Inc. · 1 month ago
Temp - Administrative - Receptionist (Days) Petoskey, MI
ThreePDS Inc. is a staffing company, and they are seeking an Administrative Receptionist to manage patient interactions and office administration. The role involves scheduling appointments, handling patient records, and providing general administrative support.
ConsultingHuman ResourcesProfessional ServicesRecruitingStaffing Agency
Responsibilities
Greet and check in/out patients and visitors in a friendly and professional manner, both in person and on the phone. Comfort anxious patients and answer general inquiries regarding services and procedures
Schedule, confirm, and reschedule patient appointments using specialized software, optimizing provider schedules and managing the flow of patients through the office
Obtain, record, and update patient demographic, personal, and financial information, ensuring all data is accurate and compliant with HIPAA regulations. Manage patient records within Electronic Health Record (EHR) systems
Verify insurance coverage and eligibility, process patient payments (co-pays and balances), and assist with filing and expediting third-party insurance claims
Answer multi-line phone systems, route calls/messages to the appropriate departments or clinical staff, and coordinate communication between patients, doctors, and other healthcare professionals
Perform general office duties such as filing, scanning documents, managing incoming/outgoing mail, and maintaining an organized and clean reception area. They may also monitor and order office and medical supplies
Qualification
Required
Greet and check in/out patients and visitors in a friendly and professional manner, both in person and on the phone
Comfort anxious patients and answer general inquiries regarding services and procedures
Schedule, confirm, and reschedule patient appointments using specialized software
Optimize provider schedules and manage the flow of patients through the office
Obtain, record, and update patient demographic, personal, and financial information
Ensure all data is accurate and compliant with HIPAA regulations
Manage patient records within Electronic Health Record (EHR) systems
Verify insurance coverage and eligibility
Process patient payments (co-pays and balances)
Assist with filing and expediting third-party insurance claims
Answer multi-line phone systems
Route calls/messages to the appropriate departments or clinical staff
Coordinate communication between patients, doctors, and other healthcare professionals
Perform general office duties such as filing, scanning documents, managing incoming/outgoing mail
Maintain an organized and clean reception area
Monitor and order office and medical supplies
Company
ThreePDS Inc.
At ThreePDS, we provide the highest quality staffing solutions on contract and/or permanent basis within the framework of a highly personalized and transparent approach.