WEI (Worldcom Exchange, Inc.) · 2 months ago
Production Control Specialist
WEI is a service and solution technology provider that focuses on building quality relationships with its clients. The Production Control Specialist will support the internal day-to-day planning and monitoring of workflows and material movement in production cycles to ensure efficient order fulfillment and on-time delivery of technology solutions.
ConsultingInformation Technology
Responsibilities
Manage an order lifecycle from tracking, receiving, inventory movements, and coordination with operations teams, to shipping
Liaise with sales and operational teams for the successful outcome of all orders, and resolution of issues, while maintaining efficient order management
Manage digital inventory effectively to ensure accurate stock levels
Manage all Customer Returns and Vendor RMAs
Manage capacity planning and workflows to optimize production control processes
Drive continuous improvement initiatives to enhance workflows and processes
Follow company policies and procedures to maintain compliance and operational integrity
Perform additional duties as requested to support departmental objectives
Communicate effectively with vendors and internal teams
Exhibit advanced proficiency with internal tools, workflows, and processes to streamline operations
Utilize 2-5 years of experience in inside sales, sales operations, inventory management, or order management to contribute effectively to the role
Apply working knowledge of MS Word, MS Excel, and CRM tools such as Tigerpaw (if applicable) to perform job functions efficiently
Thrive in a collaborative, cross-functional environment, demonstrating the ability to work well across different teams and functions
Demonstrate adaptability to manage changing priorities and multiple tasks simultaneously in a demanding environment
Embrace technology and innovation with enthusiasm, maintaining a passion for work
Manage multitasking effectively, including processing a high volume of emails and tasks
Demonstrate strong time management skills to prioritize tasks and meet deadlines
Work proficiently in an office environment, adhering to professional standards and practices
Display exceptional verbal and written communication skills to facilitate clear and concise interactions
Utilize analytical and critical thinking skills to recognize changes needed and solve problems effectively
Demonstrate self-motivation, high energy, and enthusiasm to drive positive outcomes
Adapt, evolve, and innovate to meet evolving business needs
Foster a collaborative and positive team environment, always exhibiting strong teamwork
Qualification
Required
Bachelor's degree in Business Administration or high school diploma with experience in the following roles – Production Control, Order Administration, Procurement, Operations Management, Supply Chain Management, Communication, Receiving, Inventory Management
Must be able to work onsite in Salem, MA fulltime (No remote candidates please)
Must be able to provide proof of legal US work authorization without requiring sponsorship now or at any point in the future
Preferred
2-5 years of experience in inside sales, sales operations, inventory management, or order management
Working knowledge of MS Word, MS Excel, and CRM tools such as Tigerpaw (if applicable)
Company
WEI (Worldcom Exchange, Inc.)
WEI is a premier IT solutions provider focused on building and extending quality relationships with clients.